Operations Manager
If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- Handling administrative tasks, operational details, bookings, and supplier relationships to facilitate smooth train operations and exceptional guest experiences.
- Supervising and managing Operations team members and ensuring a culture of open, timely and effective communication between all teams.
- Producing and distributing accurate, detailed departure administration, including guest manifests.
- Ensuring smooth running of check-in arrangements.
- Managing new charter requests and producing proposals if required.
- Making and confirming all bookings regarding visits and entertainers.
Requirements
What You Bring:
- Applicants must have eligibility to work in the UK.
- 2-4 years’ experience in a similar role, preferably within the luxury hospitality industry.
- Proven leadership ability and experience in handling, coordinating and motivating different teams.
- Demonstrated ability to be innovative and creative.
- Good understanding of financial principles and knowledge of the travel trade industry in both domestic and international sectors.
Benefits
What We Offer:
At the Britannic Explorer, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Health & Dental insurance plans
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
- Group Income Protection
- Group Life Insurance
- Employer contribution pension
- Team social events
- Wellness programme throughout the year
Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today!
About Us
Britannic Explorer, a Belmond Train, United Kingdom, takes to the rails from July 4, 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales.On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
The Britannic Explorer is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.