IT Back Office Analyst
The IT Back Office Analyst will assist in any new system implementation projects required by the Trust where there is a need for Back Office services to support these systems. Main duties and responsibilities Communicate and liaise with all departments as required across the Organisation and develop close relationships with other eCare/PAS support groups which include but is not limited to the eCARE development team, IT project team, eCare Training team, the Registration Authority, and the Information team.
Ensure that any logged incidents, problems, and changes are registered on the local IT Service Desk system and that these incidents, problems, and changes are monitored through to closure to the satisfaction of the affected user, department, or the business.Participate in meetings relating to the PAS / eCARE systems development, maintenance and implementation plans and activities where these relate to the Back Office function. Meetings will typically involve both internal staff and external NHS and system support organisations.
Please refer to the Job Description for further Description We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.
Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.