Recruitment Officer

apartmentSandwell and West Birmingham NHS Trust placeBirmingham calendar_month 

Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.

We have three strategic objectives:

People: To cultivate and sustain happy, productive and engaged staff.
Patients: To be good or outstanding at everything we do.

Population: To work seamlessly with partners to improve lives.

We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.

Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes.

As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.

Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.

Job overview

An exciting opportunity has arisen within the Recruitment Department of SWB for a Band 3 Recruitment Officer. This is a 16 hours per week post.

You will be involved in administrating the recruitment process for Medical, Clinical and Non-Clinical applicants.

This post offers a variety of work and would suit someone who enjoys a challenge in a very fast-moving environment.

Main duties of the job

The primary function of the role is to support the team to ensure that the Recruitment Process is administered according to NHS Employment Check Standards and within our set Key Performance Indicators (KPI's).

Acting as the first point of contact for applicants, you will be responsible for assisting with the whole recruitment process, This will entail dealing with both candidate and manager queries and administering the recruitment process all the way through.

The successful candidate will be expected to provide excellent customer service. Working together within the Recruitment Team, and with others in the Trust, this is an integral role, ensuring our candidates and service users receive the best possible service.

The post holder will already be able to demonstrate both administrative and customer service skills, have previous office experience and preferably have experience using NHS Jobs/Trac/ESR although full training will be given. You will need to have excellent communication skills and be able to evidence working to deadlines with a drive and willingness to succeed and help the team achieve our goals.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH)is now open and will provide care to our local population from first class, purpose-built premises. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three strategic objectives:

  1. Our People – to cultivate and sustain happy, productive and engaged staff
  2. Our Patients – to be good or outstanding in everything we do
  3. Our Population – to work seamlessly with our partners to improve lives

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for the full duties and responsibilities.

Person specification

Experience

Essential criteria
  • Extensive office experience
  • Previous experience in an HR/Recruitment environment
Desirable criteria
  • NHS experience desirable

Qualifications

Essential criteria
  • Good standard of general education, GCSE’s in Maths and English to Grade C level or equivalent
  • NVQ 2 in Business Administration or Customer Care or willing to work towards

Written Skills

Essential criteria
  • Proficient in reading and writing in English language
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service.

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

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