Paediatric Speech and Language Therapy Administration Co-ordinator

apartmentCwm Taf Morgannwg University Health Board placePontypridd business_center£26,928 - £29,551/year calendar_month 

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

This post is a fixed term/secondment for 6 months due to service need.

If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.

We have an exciting opportunity for a enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Speech and Language Therapy Service across the Health Board.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

English and/or Welsh speakers are equally welcome to apply

Main duties of the job

The successful candidate will lead a small team of administrative staff carrying out a range of admin duties including managing referrals, contacting patients, relatives and a range of professionals and using Health Board electronic systems to enable the smooth running of the busy, friendly department.

Hours are 37.5 hours per week (Monday to Friday).

The post holder will have line management responsibility for the staff in the team including overseeing attendance, annual leave and performance reviews.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Knowledge

Essential criteria
  • Knowledge of secretarial and administrative processes and procedures
  • OCR/RSA III qualification with advanced keyboard skills.
  • Knowledge of organisational policies and procedures
  • Knowledge of some medical terminology
  • Knowledge of Waiting Lists and RTT
Desirable criteria
  • Knowledge of ESR system to record and monitor admin staff absences and training requirements

Experience

Essential criteria
  • Experience of working in a team environment.
  • Experience of working in a multi-disciplinary setting
  • Experience of using Welsh PAS (Myrddin) patient database system
  • Experience of supervising staff
  • Experience of using databases and spreadsheets to record, gather and analyse data/information
Desirable criteria
  • Previous NHS Experience
  • Experience of using ORACLE Financial Management System.

Skills

Essential criteria
  • Excellent oral and written communication skills
  • Ability to work to tight deadlines, whilst maintaining the quality and accuracy of the work.
  • Ability to communicate waiting list information to a range of staff groups
  • Demonstrate organisational skills to prioritise and manage own workload within time constraints.
Desirable criteria
  • The ability to speak or learn Welsh to a satisfactory level.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

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