Speech and Language Adults Administrative and Clerical Officer

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

This post is a fixed term/secondment for 6 months due to service need. If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.

We have an exciting opportunity for an enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Adult's Speech and Language Therapy Service across the Health Board.

This post will be working on Monday, Tuesday and Wednesday.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

English and/or Welsh speakers are equally welcome to apply

Main duties of the job

The successful candidate will carry out a range of admin duties including ordering / contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Knowledge

• Knowledge of administrative and clerical procedures and systems.
• RSA III typing or equivalent skills, training and experience
• Understanding of confidentiality

• Trained in Welsh PAS (Myrddin)

Experience

• Experience in working in a busy customer focused environment.
• Experience of solving problems and dealing with challenging customers/clients.
• Experience of using databases and spreadsheets to collect, record and retrieve data/information

• Experience of working in the NHS.
• Experience of using ORACLE Financial Management System
• Experience of working in a multi-disciplinary setting

Skills

• Good communication and interpersonal skills.
• Organised with excellent time management skills
• Manages sensitive information
• Advanced keyboard skills with familiarity of Microsoft Office eg. Word, Outlook, Excel

• The ability to speak or learn Welsh to a satisfactory level

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.