Receptionist / Administration Officer

• Job Type: Temporary, Full-time (Office Based)
• Location: Wakefield, WF6 2DZ
• Duration: 2-3 months
• Pay: £12.85
• Working Hours: 8:30am - 5pm
• Multiple positions available across Wakefield Offices

We are seeking an Administrator to join Wakefield Council who possesses excellent customer care and communication skills. This role requires the ability to work both independently and as part of a team. The successful candidate will support our senior managers and social work teams by performing a variety of administrative tasks including minute taking, handling telephone calls, and managing room bookings.

Day-to-day of the role:

• Take minutes at various multi-agency meetings and ensure high-quality documentation within tight deadlines.
• Handle reception duties, including dealing with telephone calls from the public and internal colleagues.
• Manage room bookings and financial tasks such as processing invoices and handling petty cash.
• Update our social care recording system regularly and ensure accuracy in data entry.
• Provide business support by coordinating Family Time contact arrangements and managing shared inbox requests.
• Maintain and develop booking systems for rooms and meetings, ensuring effective communication across teams.
• Act as the first point of contact for routine enquiries, demonstrating a positive can-do attitude in line with our Customer Care policy.

Required Skills & Qualifications:

• Proven experience in administrative roles, preferably within a similar setting.
• Excellent minute-taking skills and the ability to produce accurate documents under pressure.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficient in using office software and systems for data management and communication.
• Knowledge of GDPR, Equal Opportunities, Health & Safety, and Risk Assessments.
• Fluency in English with the ability to communicate effectively both verbally and in writing.

If you are interested in this role, please apply using your latest CV!