Sales Support Associate
Michael Page Birmingham
About Our Client
Our client is a globally recognised leader in the technology industry. With a team of over 1,000 dedicated employees, this company is committed to delivering innovative solutions and services across multiple sectors.
Job Description
What You Will Do:
- Handle inbound upsell opportunities from our existing customer base (e.g. additional licences, purchase of extra professional services resource, hardware, etc.)
- Liaise with internal stakeholders to ensure smooth delivery and resolve any customer queries
- Responsible for managing upsell leads from our Customer Support and Professional Services teams
- Support the Sales team with administrative tasks such as customer/ internal queries
- Provide the Sales team & leadership with reporting support
The Successful Applicant
What You Will Have:
- Strong communication skills
- Confidence in engaging with people, both face to face and virtually via MS Teams
- Focus on building relationships
- Exceptional customer service
- Desire to win and hit targets
- Opportunity to work with a global leader in the technology and telecoms industry
- Supportive and innovative working environment
- Access to the latest technologies and tools
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