Consumer Duty Compliance Manager

About Our Client

This organisation is a non-profit entity, serving the community for over 20 years. It is a medium-sized organisation with a dedicated and passionate workforce, committed to making a tangible difference in the lives of those they serve.

Job Description

• Implementing and managing compliance policies and procedures in alignment with consumer protection regulations
• Training staff on compliance requirements and procedures
• Conducting regular audits and risk assessments to ensure ongoing compliance
• Acting as the primary point of contact for all consumer duty compliance matters
• Staying abreast of changes in consumer protection laws and regulations
• Developing and implementing corrective action plans as needed
• Reporting on compliance matters to the organisation's senior leadership
• Ensuring the organisation's compliance with all other relevant legal and regulatory requirements

The Successful Applicant

A successful Consumer Duty Compliance Manager should have:

• A strong understanding of consumer protection laws and regulations
• Experience in developing and implementing compliance policies and procedures
• Excellent communication and training skills
• A proactive approach to identifying and mitigating compliance risks
• Experience in conducting audits and risk assessments
• Ability to interpret and apply legal and regulatory requirements
• Ideally a background in debt support management

• An attractive salary package ranging from £36,000 to £44,000 per annum
• A rewarding career in the not-for-profit sector
• A positive and supportive work culture
• Generous annual leave allowance
• Opportunity to make a real difference in the community
• THIS ROLE IS REMOTE

We encourage all interested candidates who fit the outlined requirements to apply, as this is an excellent opportunity to grow your career while making a positive impact in the community.