[ref. o09235120] Perinatal Team Administrator | South London and Maudsley NHS Foundation Trust

About the service

The aims of the service are to support the delivery of trauma-informed care in maternity settings and increase access to psychological therapies for people who are experiencing mental health difficulties arising from, or related to, the maternity experience (e.g., in the context of childbirth or when there is the loss of a baby).

This role requires discretion and the ability to work unsupervised.

Main duties of the job:

• To support the multidisciplinary members of the Helix service by providing administration that is efficient, timely, effective, and well organised.
• To prioritise your own workload and use initiative when dealing with queries from health professionals and members of the public, promoting the professional and caring image of the service.
• Respond to incoming inquiries by phone and email.
• Receive and greet service users and visitors in an efficient, calm, tactful and courteous manner, reassuring service users who can be distressed and confused, or seeking assistance, as appropriate.
• Registering new referrals onto the patient information system.
• Arrange clinical appointments as necessary - To be the point of contact for appointments, keeping clear records of appointments made.
• To organise and coordinate meetings with some minute taking.
• Assisting with the collating and processing of feedback forms.
• Ordering office supplies and dealing with supplies deliveries.
• Managing office space.
• Health & Safety: To report any maintenance issues that may arise in the clinic and office areas.
• To work in a flexible and open manner in line with the needs of the service. Attend regular supervision meetings. To undertake any other duties considered relevant by the management of the service that is appropriate to the banding of this post, as negotiated with the Team Leader.

Benefits:

It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease,our staff benefits from competitive deals to lease cars
• Accommodation,our staff benefits fromkeyworker housing available which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants

We look forward to receiving your application.

1. To support the multidisciplinary members of the Helix service by providing administration that is efficient, timely, effective, and well organised.
2. To prioritise your own workload and use initiative when dealing with queries from health professionals and members of the public, promoting the professional and caring image of the service.
3. Respond to incoming inquiries by phone and email.
4. Receive and greet service users and visitors in an efficient, calm, tactful and courteous manner, reassuring service users who can be distressed and confused, or seeking assistance, as appropriate.
5. Registering new referrals onto the patient information system.
6. Arrange clinical appointments as necessary - To be the point of contact for appointments, keeping clear records of appointments made.

This advert closes on Sunday 13 Oct 2024