Band 2 Hotel Services Assistant (Housekeeper) - Bath

apartmentAvon and Wiltshire Mental Health Partnership NHS Trust placeBath calendar_month 

Job overview

Are you experienced in the cleaning/domestic field ? Are you looking for a new opportunity?

Then this could be the role for you!

AWP are looking to recruit a friendly, approachable and flexible Housekeeper to work within our inpatient ward based at Hillview Lodge. You should have excellent communication skills, be hardworking and be able to work on your own initiative and also as part of a team.

This will be working in our older adult dementia ward

As a housekeeper within our site services team, you will play an important part in making sure we have high standards of cleaning within both clinical and non-clinical areas. Our team are trained to cover all elements of the role, including assisting in the catering function of our services, this provides flexibility in our workforce and creates more variety in the role.

This role is a vital and essential to ensure healthcare safety and compliance with infection prevention and control standards.

It’s a great opportunity to provide excellent customer service to patients and colleagues throughout the Trust.

Candidates should possess a good basic education; have some knowledge of cleaning procedures and excellent customer care skills.
  • Monday to Friday 07.00 - 13.30 (30.00 hours per week)

Previous applicants need not apply.

Main duties of the job

Maintaining a clean, safe & pleasant environment for your service users, staff and visitors in accordance with the work schedule for your area. In line with the agreed NHS specification. Areas will include but not be limited to bedrooms, bathrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, corridors.

To replenish stocks of disposable items, i.e. paper hand towels, soap. Working in accordance with all relevant Health and safety procedures at all times e.g. COSHH, Manual Handling.

Completion of cleaning records signing off areas completed and noting areas those areas that are inaccessible.

Highlighting to the Hotel Service Supervisor areas of concern e.g. on-going issues around access.

Collection and storage of waste from locations according to the Hospital waste disposal policy.

Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use. Assessing condition of equipment and reporting defects.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patients' meals and beverages.

Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the ward and the patients. Housekeepers are expected to work in a controlled and systematic way in an environment where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

Please complete your application in full.

Person specification

Numerate & Literate

Essential criteria
  • Relevant qualifications: Maths, English, NVQ in cleaning

Experience

Essential criteria
  • Able to use own initiative
Desirable criteria
  • Previous experience in a cleaning role
  • Previous experience in catering
  • Flexible attitude
We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with ‘lived-experience’ of mental health conditions and people living with disabilities,– we are a ‘Disability Confident Employer’ offering a guaranteed interview to Disabled applicants who meet the essential criteria.

This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

Click here to view our applicant guidance

Please apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations.

Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.

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