Receptionist/Administrative Assistant

Overview:

Connecting clients to markets – and talent to opportunity.

With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Responsibilities:

Role Overview

To provide a professional, efficient, and welcoming first point of contact for visitors and callers, ensuring the smooth day-to-day running of the reception area. This role supports the wider team by managing front-of-house duties, handling high volumes of enquiries, coordinating appointments, and maintaining administrative systems with accuracy and discretion in a fast-paced environment.

The vacancy is for an initial 1 month with potential for extension

• Answering and transferring calls
• Manage Calendars
• Order consumables for weekly orders
• Monitor Reception emails
• Carry out daily Facilities/H&S checks - reporting any issues, following up and scanning & saving reports at the end of the month
• Meeting and greeting guests as required
• Onboarding of new staff - send welcome emails (incl. Fire Safety, Floor Plan, Desk Booking instructions, Booklet & DSE form), conduct H&S tour of the office on first day, ensuring they are issued with an access card

• Ensuring all leavers access cards are deactivated and they are removed from any other systems
• Receiving and sending of any post, as required
• Keeping a log of temporary passes issued,chasing any that are not returned immediately after use and keeping an up to date Audit Sheet
• Liaise with janitor to organise delivery of consumables
• General house keeping
• Taking care of incoming and out going couriers
• Booking taxis
• Organising food for monthly staff events
• Organising weekly staff drinks
• Carry out weekly checks of lockers and removing items left behind
• Ordering stationary as required
• Keeping Facilities suppliers list up-to-date
• Order catering for board meetings and events as required
• Ensure spreadsheets are updated
• Fire Warden
• First Aider
• Assisting with general help around the office / Giving team support when needed
• Sending out monthly charity emails
• Reporting Faults around the office
• Checking first aid kit every6 months

Qualifications:

• Must have experience with all Microsoft Office packages i.e., Outlook, Word, Excel, MS Teams and PowerPoint advantageous
• Organisation, communication, proactively, accuracy and attention to detail
• Ability to work independently as well as a solid team player
• Ability to strive in a high demanding environment
• Good interpersonal skills, ability to interact with all levels including senior management
• Financial Services industry experience preferable
• GCSE/CSE

Work Arrangement

5 days in the office