Administrator

• Salary: £13.50 - £13.90 per hour
• Location: Witney
• Job Type: Full-time
• Working Hours: Monday to Friday, 08:30 - 17:30

Join our team as a Lead Administrator, where you will play a crucial role in ensuring the accuracy of learner data and maintaining audit compliance. This position requires a proactive individual with excellent self-management skills and a commitment to the values of the college.

Day-to-day of the role:

• Serve as the first point of contact for staff at all levels regarding defined curriculum areas, particularly focusing on operational processes like data & funding and exams.
• Manage mailboxes and incoming communications to ensure complete, timely, and accurate data for reporting both internally and externally to maximise funding and ensure data integrity.
• Attend curriculum KPI meetings
• Set up and manage meetings/activities to support Heads of Faculty and other curriculum staff with specific business tasks such as curriculum planning and timetable setup.
• Proactively manage all audit processes for your defined area of work.
• Supervise the completion of tasks by Administrators to ensure issues/actions identified with the curriculum are resolved accurately within an appropriate timeframe.
• Provide excellent customer support to enable all users to better understand and comply with complex funding requirements; offer training or develop guides as directed.
• Utilise a wide range of exam portals and systems
• Maintain up-to-date knowledge related to your area of work by attending webinars, forums, etc.
• Collaborate with colleagues to develop good business practices.
• Perform any other duties as required and commensurate with the grading of this post.

Required Skills & Qualifications:

• Enhanced DBS, 2 years referencing, Driving License
• Proven proactive approach to problem-solving.
• Excellent customer service and communication skills, with the ability to simplify complex funding/statutory requirements.
• Good self-management and successful experience of autonomous working.
• Experience working flexibly and under pressure to meet deadlines.
• Evidence of effective working within a team environment.
• A commitment to the values and beliefs of the College.
• A professional approach to the workplace environment.
• Ability to travel between campuses as needed.

To apply please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.