Administration Assistant - Manchester
Your new company
A regulatory organisation based in Manchester city centre are recruiting a temporary administrator to support a fast-paced team who work to strict guidelines and deadlines. Your team will be assisting in the communication both written and verbal between colleagues and professional bodies.
Your new role
You will be liaising between internal and external customers via telephone and in writing.Supporting to deliver high customer service levels in various mediums
Managing documentation is required to support colleague and customer’s cases.
Updating information on their CRM system and via Excel spreadsheets
Facilitating discussions between colleagues and expert professional bodies, ensuring they progress within SLA’s and guidelines
Monitoring the team email account and actioning emails in a professional and timely manner
Supporting the team and wider business, sharing ideas to improve processes
What you'll need to succeed
Proven experience of working to deadlines in a fast-paced environmentCustomers focused with excellent communication skills, both verbally and written.
Confident in communicating with various levels of stakeholders
Experience of working on CRM systems and MS Office
Knowledge of the Data Protection Act and working with confidential information
Experience of accurately writing documents in a professional manner
Accurate data entry skills and ability to interpret data
What you'll get in return
City centre offices with hybrid working pattern (2 days in the office per month)
35 hour working week, Monday to FridayTemporary role, starting at the end of January
£13 per hour plus holiday pay
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4648374 - Isabel Lyons