PartsPlus Telesales Supervisor
Overview:
Location: Lookers Parts Plus, Thornaby StocktonSalary: £29,000 - £32,000 per annum
Hours: 42.5 Monday - Friday 8:00am - 5:15pm Working one Saturday a month on a rotor 8:00am- 12:30pm (overtime)
We are on the look out for a Parts Supervisor to join our successful team at PartsPlus team here at Thornaby. We’re on the search for an experienced Parts Advisor who is looking to take the next step in their career and become an integral part of the successful running of our PartsPlus centre at Stockton.
Working alongside the Parts Centre Manager, your role will be pivotal to our continuous success. You will play an important part in managing the day-to-day duties of our team of Parts Advisors, while also stepping up to support Victoria as and when required.
This is an exciting opportunity for an enthusiastic trailblazer to put their industry knowledge and passion for automotive parts to the test and successfully market and develop parts supplies to retail and trade customers and achieve the centres' goals.
- Maximising results and parts sales opportunities through advanced preparation and planning
- Being able to qualify customers needs through effective communication
- Developing customer relationships through prospecting and maintain these relationships with follow-up calls
- Retaining a full knowledge base of all of our stock, parts, accessories and pricing strategies
- Implementing regular sales calls to drive additional sales opportunities for new / repeat business
- Monitoring performance of the wider Parts team in order to maintain our success and to consistently achieve targets
You’ll be a real go-getter with heaps of industry knowledge and demonstrable parts experience. We need someone who has automotive product expertise as well as a good technical understanding of automotive maintenance. Previous experience working in a Parts department for is essential.
You must be a natural communicator with an excellent telephone manner, and be adept at negotiating, persuading, and influencing key stakeholders. You will be commercially astute, and a real results driven individual.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Eligibility to join one of our colleague car plans and cycle to work scheme
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.