Senior Care Coordinator (Intermediate Care Team) - Peterborough
Job overview
We have an exciting opportunity to join our fast paced, dynamic Intermediate Care Team based in Peterborough.
The Intermediate Care Service offers care and therapy support to patients in the Cambridgeshire and Peterborough health system. The vision of the service is to provide outstanding, patient focused, community based health care and therapy, optimising peoples potential to achieve their goals by supporting earlier discharge from hospital and admission avoidance, using the Home First model.
Working in collaboration with the Clinical Team Lead, the post holder will offer leadership and management to Coordinators and Integrated Care workers within the locality team, ensuring the effective delivery of Intermediate Care as part of the countywide service.The post holder will ensure the smooth implementation of tasks and responsibilities assigned to care coordination regarding allocations, care planning, referrals, pending list management and patient flow.
The successful applicant will need to be innovative, decisive and display strong leadership and organisational skills.
We welcome applicants with or without a professional registration for this role, provided you meet the essential criteria.
Main duties of the job
To manage and co-ordinate a team of Care Coordinators and Integrated Care Workers, in order to ensure effective and efficient service delivery, development and quality assurance of the services provided within the team.
To work closely with Team Lead and therapy staff to promote an multi-disciplinary approach to management of patient care
To work collaboratively with colleagues across the social care, health and the third sector to provide patient centred, integrated care
To assist in the development and implementation of change to modernise and improve the service provision in the Intermediate Care Team
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs.
Please confirm in your application that you meet the specified criteria.
Working for our organisation
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Detailed job description and main responsibilities
Please see job description and personal specification attached for full details of main responsibilities.
To ensure care planning and allocation of intermediate care service for all services users within the intermediate care service comply with both the CGC regulations and clinical governance arrangements for the service.
To support ICWs to ensure that care plans are, maintained, updated and recorded in accordance with the service’s standard operating procedures and policies.
To line manage Assistant Care Co-ordinators and Integrated Care Workers within the Intermediate Care Service.
To work in conjunction Team Lead to, ensure data collection supports management information.
To ensure that vulnerable adults are safeguarded and promoting the welfare of children, young people and expects all staff and volunteers to share this commitment.
To ensure that sufficient staff are deployed with the required skills and experience to meet the service needs.
Person specification
Education
Essential criteria- Degree or NVQ IV/Diploma in Management plus relevant experience working in an intermediate care setting
- Evidence of postgraduate Continuing Professional Development and its application
- CQC registered manager
Experience
Essential criteria- Experience of recruiting, training, assessing and appraisal of staff
- Experience of working in Community Care services
- Experience of working with independent sector providers
- Considerable experience of working with adults/older people with disabilities
- Previous experience of managing staff in a Care service
Knowledge and Understanding
Essential criteria- Knowledge Safeguarding principles and promoting the welfare of vulnerable adults.
- Knowledge/understanding of principles of good care practice
Skills and Abilities
Essential criteria- Excellent written and verbal communication skills
- Organisational skills and ability to plan and prioritise, while working under pressure
- Ability to use a variety of patient electronic record systems eg Cygnum, SystmOne
- Problem solving skills, ability to confront issues and seek solutions
- Good keyboard skills and ability to communicate through IT systems and use Word, Outlook and Excel
- Ability to be proactive, provide strong leadership to staff and motive them in times of change
Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.
We are a health and social care organisation, offering a wide range of services, including:
- Integrated physical and mental health services for adults and older people;
- Specialist mental health and learning disability services;
- Children and young people’s mental health services;
- Children’s community services in Peterborough;
- Social care;
- Ground-breaking research
We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.
CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.
Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.
Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.
If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.
All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.