Pensions Administration Projects Manager
Pensions Administration Projects Manager
The Pensions Projects function is responsible for the delivery of complex member-level change projects, including GMP Equalisation, Pensions Dashboard, benefit rectification and data cleansing. Key to delivering the best outcome for our clients is ensuring that we have a high-quality Projects Support function to deliver key elements of these projects, including benefit settlement, large-scale communication exercises and some elements of the data cleansing requirements.
We have an exciting opportunity for a Pensions Administration Projects Manager to join the team and play a pivotal role managing and supporting a range of pensions projects within the Pension Administration business. The post holder will lead the team to manage the processing and fulfilment requirements of the Pensions Projects function and ensure the smooth execution of all tasks to high standards of service delivery.
The ideal candidate will have a strong background in Pensions Administration, excellent project management skills, experience of using a workflow management system and, an eye for accuracy. This is a new role and team, therefore the ability to design, implement and execute processes and procedures across multiple projects is necessary.A passion for people development and customer service is essential.
This key new role has a hybrid workstyle and can be based in our Reading, Bristol, Croydon, Birmingham, Manchester,Leeds, Belfast, Edinburgh or Glasgow city centre office.
Key Responsibilities:
- Project Management: Lead, plan and manage pension administration tasks of Pensions Projects from inception to completion, ensuring they meet client and customer requirements and are delivered on time and within budget. Revenue is expected to exceed £3m per annum once the team is fully operational.
- Team management: Management of the team delivering the work, including workflow, resourcing, prioritisation and allocation of tasks to the team.
- Stakeholder relationships: Excellent relationship and communication skills working across service lines, clients, and customers to ensure seamless communication and collaboration throughout the project lifecycle.
- Commercial confidence: Have an expert understanding of the effort needed and variability that exists in carrying out the tasks. First rate communications to bring clarity of scope description and expectation setting in outcomes.
- Reporting and Documentation: Prepare and maintain comprehensive project documentation, including project plans, status reports, and risk assessments.
- Quality Assurance: Ensure all project deliverables meet the required standards of quality and compliance with regulatory requirements.
- Client Support: Provide exceptional support to clients, addressing any queries or concerns promptly and professionally.
- Managing third parties: Holding subcontractors to account in delivering to agreed SLAs
- Training and Development: Mentor and train team members, fostering a culture of continuous learning and development.
Key Requirements:
- Experience: Proven experience in managing pensions administration projects, with a strong understanding of UK pensions regulations and practices.
- Project Management Skills: Demonstrable ability to manage multiple projects simultaneously, with strong organisational and time management skills.
- Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to various stakeholders.
- Analytical Skills: Strong analytical and problem-solving abilities, with attention to detail and a focus on delivering high-quality results.
- Technical Proficiency: Proficiency in project management software and tools, as well as a good understanding of pensions administration systems.
- Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain positive relationships with clients, suppliers and colleagues.
- Educational Background: A degree in a relevant field such as Finance, Business Administration, or equivalent experience in pensions administration.
- A competitive salary and market leading bonus scheme with stretch targets for high performance
- Study support to help you achieve professional qualifications, with salary increases for exam passes
- Development and training opportunities to support your career ambitions throughout your time with us
- A friendly, and supportive team who will help you to deliver your best work
You can find out more about us and the benefits we offer on our careers site.
What’s next?
Click on the 'apply’ and follow the simple application process on-line.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions.We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.
We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.