Sales Administrator

apartmentMichael Page placeEllesmere Port calendar_month 

About Our Client

Our client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.

This role will be a 3 / 6 month temporary with the possibility of going perm. This role offers an immediate start.

Job Description
  • Responsible for customer daily account management, providing quotations, sharing product knowledge, dealing with customer enquiries & complaints.
  • Being first point of contact for the customer, dealing with all customer enquiries & complaints when required.
  • Manage orders from point of quotation to final delivery, ensuring progress is tracked, communicated, identifying potential issues and implementing solutions to ensure targets are met.
  • To ensure regular contact is maintained with the customer and to develop customer relationships further.
  • Work daily within the ERP system and Salesforce recording and maintaining customer accounts
  • Provides timely and accurate analysis and progress reporting in line with customer orderbooks.
  • Produce daily/weekly statistical analysis and reporting on KPI's.

The Successful Applicant

A successful Sales Administrator should have:

  • Experience in a customer service/sales administration role, preferably in the industrial/manufacturing sector.
  • Excellent communication and interpersonal skills.
  • Strong organisational and multi-tasking abilities.
  • Proficiency in MS Office and customer service software.
  • A customer-oriented approach with a problem-solving attitude.
  • Can commit to a 3/6 temp role
What's on Offer
  • Immediate start.
  • Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.
  • Gain valuable experience in customer service and administration.
  • Possibility of going perm.
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