Equipment Management Administrator / Coordinator
Job overview
An exciting opportunity is available to join our clinical and radiotherapy engineering team as an Equipment Coordinator Band 3. The clinical and radiotherapy engineering team are responsible for the maintenance, repair and management of a wide range of medical devices across The Christie NHS Foundation Trust.
As part of the team your role and the work you do will contribute to the safe treatment of our patients and help to maintain a high quality and efficient engineering service.
Working hours are 37.5 per week and you will work across a variety of sites within Greater Manchester
Main duties of the job
The successful candidate will be dedicated, flexible, well-organised and possess excellent verbal and written communication skills. Previous experience in an electronics or healthcare setting is essential.
You will assist our engineering teams with a range of day-to-day equipment administration and coordination support. This will include the administration of the service and repair of medical devices in line with our ISO 9001 quality system. You will be confident liaising with a wide range of stakeholders across the trust and external providers in relation to the administration of our medical devices.The role includes monitoring contracts, including organising the repair and service of medical devices.
We are a team of engineers with mixed levels of responsibility. Patient safety is at the heart of everything we do and therefore conscientiousness and attention to details are key skills within the team.
Our engineers are split between a number of labs at the main Christie site (Withington), and our satellite departments throughout Greater Manchester. You will be based at Withington with a team of engineers but expected to travel between sites and other outreach areas in your vehicle transporting medical devices.
This is a rewarding role within a department that contributes to the safe and efficient treatment of our patients.
Working for our organisation
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services.We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Detailed job description and main responsibilities
DUTIES AND RESPONSIBILITIES
The tasks listed will be carried out with a degree of autonomy, individual responsibility and personal accountability, unless otherwise stated. Support and advice in all areas will be available from the line manager and other engineers in the Department.
All duties will be carried out in accordance with NHS guidelines and departmental Quality Assurance (QA) systems and policies to ensure that equipment is maintained in an accurate and correctly functioning manner for the safety and benefit of all users and patients.
Offer cross-functional administrative support within Clinical and Radiotherapy Engineering to ensure continuity during annual leave or sickness absences.
General- Will manage/take minutes from meetings in Radiotherapy and Clinical Engineering
- Book/manage training courses and associated documentation and travel
- Updating and checking QS is up to date on reviews
- Manage group/departmental meetings
- Updating documentation as requested
- Demonstrates the agreed set of values and accountable for own attitude and behaviour
- Monitor and liaise with contractors over managed service contracts to ensure their service commitments are accurately and acceptably performed and recorded within the quality system.
- Perform audits when required within The Trust
- Respond appropriately and in accordance with the urgency, of requests for medical equipment information ensuring that the equipment management database is updated with timely and accurate information.
- Monitor equipment movement, updating the equipment management database using information obtained from the requestor(s).
- Perform routine and corrective maintenance on pre-determined Medical Devices that competency has been attained through training. This work will be completed under the direction of the Technical Services (TS) Team Leader(s) and in accordance with the departmental Quality System.
- Advise management on equipment shortfalls or replacement needs where appropriate.
- Liaise with other departments/divisions to provide a coordinated approach for any services required e.g. Estates, Clinical Engineering, other CMPE departments.
- Maintain close liaison with the TSG Team Leaders across all sites in the day-to-day running of the department, advising of any deficiencies or problems encountered within the equipment management system.
- Facilitate the ordering, booking in, stock control and audit of spare parts and consumables within the departmental stock system.
- Ensure that equipment returned for maintenance has been physically labelled or electronically recorded on the equipment management database with all available information
- Must be prepared to work a shift system as required
- Will be expected to work occasional weekends and bank holidays.
- Will be required to travel to satellite services provided by the Trust.
- Work closely with the admin staff in Clinical Engineering, and cover as necessary
- Assist with the integration of new virtual devices into the e-Quip system.
- Contribute to the creation and ongoing maintenance of Hive stubs for the Medical Devices Training QS system.
- Provide support in tracking and managing documents within the Medical Devices Training QS system.
- Assist in administrative tasks for the Medical Devices Hive page.
- Assist in ensuring compliance with the requirements of the MHRA and CQC for Medical Devices Training.
- Assist in maintaining the medical devices training repository, ensuring that competency documentation is up to date.
- Coordinate manufacturer training for specific devices when required, particularly when departments are unable to organize training independently.
- Serve as a primary point of contact for medical device-related inquiries, escalating issues to the appropriate team members as necessary.
- Collaborate with the MDSO and Medical Devices Training Lead to ensure adherence to the medical devices training policy.
Support the Medical Devices Training Lead in delivering training and producing KPI compliance dashboards
Offsite Loans- Monitor outstanding loans of equipment ‘offsite’ and discuss with Discharge Planning Department the current situation with a view to recovery of the equipment.
- Prepare and dispatch pouches, to patients discharged with hospital Syringe Drivers, to facilitate the safe return of the said item.
Arrange the safe packaging of medical equipment when required for return to the Manufacturers or other bodies outside the Trust.
Risk Management and Governance- Assist in reporting and investigation of equipment based clinical incidents/ near misses
- Carry out all duties in accordance with the Health and Safety at Work Act, relevant statutory regulations, approved codes of conduct and local rules.
- Ensure that appropriate Personal Protective Equipment (PPE) and other risk control measures, e.g. decontamination of equipment to minimise cross-infection risks to staff and patients, are used, reporting any deficiencies noted to Technical Services Team Leaders
- Assess and report on potential risks immediately, taking corrective action to manage incidents or risks to health, safety and security.
- Demonstrate and encourage good health, safety and security practices in the workplace.
- Duties will require the moving and lifting equipment of a moderate weight daily where safe lifting and handling techniques must be employed.
- Duties will frequently involve the risk of exposure to dust, sharps, medical gases, fumes, chemical solvents, pathogens, bodily fluids, electric shock, ionising and non-ionising radiation and cramped/unpleasant working conditions where appropriate precautions/PPE must be used.
- Participate in the maintenance of the Departmental ISO 9000 Quality System.
- Ensure all activities are carried out within a quality framework and meet regulatory requirements.
- Comment upon beneficial changes to own working practices and departmental policies/procedures.
- Plan and prioritise own work under the direction of the line manager.
- Contribute to the efficient use of physical, staffing and financial resources.
- Ensure the equipment management database is updated with timely and accurate details. Where necessary, contact other employees within the trust to obtain any required or missing information.
- Maintain an electronic record of all requests by entering them onto the equipment management database recording any relevant information or issues arising.
- Create a monthly audit report showing the demand and usage of each item of equipment.
- Within individual level of skills, knowledge and competence, provide technical support and advice to professional users.
- Attend mandatory training and other appropriate training sessions as and when required.
- Develop new knowledge and competences in line with departmental requirements.
- Produce and maintain a Personal Professional Portfolio, giving evidence of Continuing Professional Development and competence.
- Demonstrate own duties to less experienced employees
- Provide training and guidance to users and facilitators of the Out of Hours Loan request system
Person specification
Qualifications
Essential criteria- An NVQ level 3 or equivalent Qualification in a relevant administration role
Experience
Essential criteria- Previous experience coordinating equipment/resources
- Experience of stock level control
Skills
Essential criteria- Good verbal and written communication skills
- Computer Literate with a knowledge of Word, Excel, Outlook and database programmes
- An ability to work independently and make informed decisions
- Able to respond to requests and prioritise own workload
- Producing reports
- Monitoring of service contracts and producing reports.
Knowledge
Essential criteria- An awareness of Quality Systems
- An awareness of equipment and stock management systems
- Knowledge of ISO 9000 accredited Quality Management Systems
- Knowledge of medical equipment management systems
- Knowledge of Medical Equipment regulatory bodies & management practises
Values
Essential criteria- Ability to demonstrate the organisational values and behaviours
Other
Essential criteria- May be required to work flexibly or carry out duties during unsociable hours and across multiple sites
- Capable of working in clinical areas, which may include proximity to distressing patient situations, where sympathy, tact and discretion are to be maintained at all times.
- On-going ability to lift/move equipment of moderate weight and be physically capable of manoeuvring around/under it when being maintained.
- Eligible to work in the UK.
- Full driving license
- Will work at other sites in Greater Manchester
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels.In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.
By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.
You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.