Department Manager - Showrooms
Overview:
Full time, Part time or Job share - 36.75 hours per week
Permanent
B&Q Liverpool Shopping Park
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Manager and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?:
In a role that’s as much about inspiration as it is about sales, being a Showroom Manager means understanding that great showrooms come from great teams. You’ll lead by example to build an inclusive culture for your colleagues & your customers.You’ll coach and train your team, enabling them to recommend the right finance, products, and installation options to fulfil customer projects. By managing people well every day & role modelling great customer service, you’ll support their personal growth & development.
Relationships are key in this role as you’ll also oversee the recruitment & induction of our installers to ensure the best level of service for our customers.
What we need::
A natural leader who can motivate and support a team in a fast-paced and constantly changing sales environment. You’ve got a sharp commercial mind as well as plenty of customer service experience and you know how to promote products, services & installation options.You’ll be happy to expand your skills by using new technology and learning new ways of working & championing this with your team. You’re also flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?:
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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