Trainee Energy Consultant

• You are an understanding, empathetic and patient person with strong customer service & communication skills
• You enjoy working with people from all walks of life
• You are interested in energy efficiency & helping people reduce their bills
• You have experience with or are comfortable working with disadvantaged and vulnerable members of the community
• Open to undergo an online training programme and gain a Level 3 Energy Awareness qualification

• As a Trainee Energy Consultant you'll conduct home visits and phone consultations to ask residents a series of questions to gain an understanding of their energy consumption patterns.
• The advice can include a variety of solutions, for example advising customers on reducing their fuel bills, switching suppliers, accessing discounts, changing behaviours, fitting small practical energy-saving measures like LED light bulbs and draft proofing, among others.
• You'll also help raise awareness about other available support and helping householders access funded home energy improvements, e.g. loft insulation or heating upgrades.
• Advisers play a key role in addressing fuel poverty and the energy crisis, making a significant impact to sustainability efforts across the country.

We're Greenworkx: A team on a mission to power 10 million people into green jobs. We make access to green jobs and training easy.

We're looking for individuals interested in getting a fully funded Trainee Energy Consultant qualification, who we then connect with employment opportunities.

Key Responsibilities & Requirements:

• Complete Energy Consultant Training: Complete a fully funded, online 8-week Energy Consultant training programme to obtain a Level 3 Energy Awareness qualification.
• Communication Skills: Strong written and verbal skills to ensure clear communication with residents.
• Understanding & empathy: A nuanced understanding of the barriers and challenges the disadvantaged members of the community face; desire to support them.
• Digital Competence: Proficiency with digital tools, smart devices, and capable of quickly learning industry standard software.
• Driver's License: Ability and willingness to travel across your local area.
• Committed to upskilling to work as a Energy Consultant and passionate about energy efficiency.

Schedule:

• Monday to Friday

Application question(s):

• (Required) Do you own a vehicle that you could use for work purposes?
• (Required) Are you seeking full time employment?
• (Required) Would you need employer sponsorship to work, now or in the future?
• (Required) Will you be available to attend a 3-day webinar on 15, 16, and 17 January (9am - 12pm)?
• (Required) Will you be available to attend a full-day online exam to gain your Level 3 Energy Awareness qualification on either 4 February or 6 February?
• (Required) If you’re not yet qualified, are you ready to commit to a 7-9 week training to receive a Level 3 Energy Awareness qualification? This would require you to dedicate 6.5 hours to learning per week.
• (Required) What makes you want to become a Trainee Energy Consultant?
• (Required) What are your three key strengths that would set up for success as a Trainee Energy Consultant and why?

Experience:

• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Application deadline: 14/11/2024