Product Support Engineer

Pertemps Bristol Industrial are currently recruiting for a Product Support Engineer for one our our clients based in Chippenham.

The role is for an engineer with a mechanical bias, who is flexible enough to work in the varied role of product support engineer.

Job Role:

• One minute you may be modelling on 3D CAD, the next you may be troubleshooting a problem in production.
• Creating new parts on their Product Lifecycle Management (PLM) system.
• Amending an older drawing to meet modern requirements.
• Due to the long service life of their products, a simple drawing change may require you to use a 3D CAD package, 2D CAD package or even M.S. paint in some cases.
• Resolving issues on the shop floor
• Complete competent technical document after resolving issues
• Attending meetings with senior managers.

Requirements:

• Qualified to at least HNC in a mechanical engineering discipline
• P.C literate
• M.S. office applications to a good standard
• Some hands on mechanical experience is preferred
• Attention to detail is essential
• Previous experience of Product Lifecycle Management (PLM) tools is important
• 3D CAD to a competent level, Solidworks preferred but other CAD systems considered. Some use of 2D CAD would be desirable.
• Ability to draft technical documents and reports to a good standard
• Can react to changing workloads and priorities
• Good communication skills are a must as you will be expected to talk to different departments at different levels.