Medical Secretary

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

An excellent opportunity has arisen for a highly organised, self-motivated Medical Secretary to work within Cardiology.

The successful candidate must be able to demonstrate excellent keyboard and audio typing skills. They will be expected to deliver and maintain a professional secretarial service to a Consultant Cardiologist and/or medical staff and other clinical staff within the department.

This role involves working as part of a team, but also on their own initiative, striving to offer the best service to our patients. You will need to be flexible and adaptable, possess excellent organisational skills whilst maintaining a friendly disposition and excellent telephone manner.

Interview Date: TBC

• Typing clinic/additional letters to GPs, patients and other Allied Health Professionals.
• Provide a fast, accurate audio typing service using the Trust electronic systems. Excellent Proof-reading skills
• Covering other secretaries during periods of absence.
• Clinic preparation.
• Diary Management.
• Process referrals and booking appointments.
• Relieve the Consultant of administrative tasks not pertaining to clinical work, wherever possible.
• To ensure the values of UHD are maintained and practised on a daily basis ensuring all patients are treated with dignity and respect to ensure a high standard of service is maintained.

General administration duties, as required.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Qualifications

• RSA II minimum or equivalent

• Other typing qualification/proof of skill

Experience

• Experience working as a medical secretary

• Experience of working in a hospital

Technical Skills Competencies

• Computer literate
• Audio typing

• TOMCAT
• ECAMIS

Knowledge

• Good understanding of secretarial procedures
• Medical Terminology

Other requirements specific to the role

• Good verbal and written skills
• Attention to detail
• Flexibility with working pattern

Personal Attributes

• Team member
• Approachable
• Effective communicator
• Well-presented
• Ability to deal with sensitive issues
• Ability to organise own workload

Language Requirement

• Be able to speak English as necessary to undertake the role

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.