Primary Care Transformation Business Support Officer

apartmentNHS Jobs placeWolverhampton calendar_month 
Provide specialist high quality administration and project support and advice to the Primary Care Transformation function by: Assisting the Primary Care Transformation Team in the development, preparation and maintenance of the overall project/programme plans, considering key workstreams in relation to delivery.
This will involve motivating and negotiating with team members (for example around deadlines/actions) to ensure the provision and receipt of complex information for programme plans. Carry out meeting administration including booking rooms, preparing agendas, taking formal minutes and distributing notes of meetings.
Support the organisation of event, workshops and conferences as required. Organising, co-ordinating and planning events on behalf of the team as necessary, producing supporting information material. Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate.

Provides administrative and operational assistance to the Black Country Primary Care Collaborative clinical leads and the Transformation and Business Operations team, ensuring the smooth functioning of daily business operations Supports ongoing administration, handling correspondence and contacts, record keeping, digital document organisation, report generation and assisting team members in utilising and populating relevant templates Act as a central point of contact for the PCC and Transformation and Business Operations team (excluding PMO), coordinating internal and external communications.

Inputting, monitoring and checking complex data, required for finite and ongoing projects within the team. Undertaking basic online research to organise and collate a range of information from different sources in a logical, structured manner.
Analysing problems and working around obstacles to offer a range of appropriate solutions, proposing changes to policies and procedures as necessary. Co-ordinating the production of all reports producing summary reports as required. Set up and maintain systems for financial management to support the team including checking and sending invoices for payment and ordering stationery as required.
Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team. Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
Acting as a point of contact for teams, responding effectively to what are sometimes complex queries from stakeholders, making judgements about the right course of action to take, passing on relevant information to appropriate team members sensitively and autonomously.
Providing guidance and advice on relevant policies, procedures and reporting standards to the team Work on own initiative on a day-to-day basis, autonomously, escalating any issues that may arise to the appropriate person. Provide agreed levels of support to maintain cover in the absence of other administrative staff.

Carry out other appropriate delegated duties as required.

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