Operational Service Manager - Sexual Health Service
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep.
Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
An exciting opportunity has arisen for an Operational Services Manager to lead the Northumbria Sexual Health Service. The service works across sites between Northumberland and North Tyneside and we provide a 3 tier Sexual Health Service to both Local Authority areas.
The service is based at Blyth One to One Centre at Blyth Hospital site and the North Tyneside General Hospital. We also hold outreach clinics at various locations Countywide. The service provides clinic based care and digital online services to patients requiring support with maintaining their sexual health including all forms of contraception, STI screening, treatment and psychosexual therapy as well as health promotion to the local population.
Main duties of the job
The post holder will work with Northumbria Healthcare Trust at senior management level within the new model of integrated sexual health service, to ensure continual service development, overseeing service provision, driving innovation and raising the profile locally, regionally and nationally.
The post holder will act as a key point of contact to ensure prompt responses through initiative, effective communication, leadership and robust change management methodology for sexual health services.
The post holder will lead the development, implementation and coordination of multi-agency sexual health plans.
The post holder will lead on managing new contracts gained within the new public health commissioning arrangements assuring governance for NHCT across sexual health services and contractors.
The post holder will ensure budgetary compliance within allocated resources.
The post holder will mitigate risk by contributing to policy and procedure development, as well as disseminating, interpreting and embedding of organisational protocol.
The post holder will role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country.Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep.Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Detailed job description and main responsibilities
Dimensions
To be accountable to the Clinical Lead for sexual health.
To drive governance, service development and multi- agency strategies to achieve the public health outcomes for which sexual health services are contracted.
Line manage several highly specialist sexual health teams. Support senior staff within the service to carry out their roles through the provision of professional and specialist clinical leadership.
Plans and organise a broad range of complex activities including staff training, recruitment, appraisal, supervision, grievance, disciplinary and management of sickness absence.
Develop partnership networks, ensures effective risk management and service policy composition.
Responsible for the operational management of the department including budgetary and personnel resources and leads on the strategic development of its services.
Responsible for the achievements and reporting of local and national sexual health performance targets.
Ensures the teams and services maintain the highest standards and performance requirements under the corporate and clinical governance procedures.
Advising on the specialist Department of Health (DoH) and Health Protection data collecting and reporting systems which are mandatory to Sexual Health services.
Ensuring patient data is protected and is held confidentially observing NHS and DoH guidelines.
Responsibility for taking a management/leadership function across the wide sexual health services.
Person specification
Qualifications
Essential criteria- Registered Nurse level one
- Post graduate qualification. Educated to Masters degree Level, or equivalent level acquired through academia and experience
- Relevant management accreditation
- Teaching accreditation
Experience & Knowledge
Essential criteria- Experience of working in the field of change management, system redesign, project management and strategic planning
- Experience of budget management
- Experience of working with vulnerable people
- Advanced Training/teaching experience
Other Requirements
Essential criteria- Ability to monitor and analyse reports and identify any areas of concern for compliance of sub-contractors for Pharmacy, Chlamydia Screening Programme, Long Acting Contraception and GPs, Laboratory serviceand MESMAC
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates.We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.