Integration Specialist

Job overview

Are you looking for your next challenge in digital?

We are pleased to be able to offer an exciting opportunity to join the Clinical System team at University Hospitals of Northamptonshire NHS Group, as an Integration Specialist.

The Clinical Systems service is responsible for the support, maintenance, and development of UHNs clinical and diagnostic applications, Integration, digital training, and the Medical Records Department at NGH.

As Integration Specialist you will be responsible for the management, development and configuration of the Trust’s Rhapsody Integration Engines to support all interfacing activities. Ensuring secure and effective transmission of mission critical information between clinical and other information systems, predominantly via HL7 messaging, XML and FHIR / APIs.

Main duties of the job

As Integration Specialist you will report into the Integration Manager be responsible for the day-to-day operation of your activities and staff.

You will manage the integration activities and will be responsible for the day-to-day operations to meet operational SLAs and standards across the group.

You will have autonomy to achieve objectives, as per trust priorities, acting as a lead specialist in your own area.

You will manage project activity daily through work planning, prioritisation and delegation, escalating risks and issues where appropriate.

Expert technical knowledge and demonstrable experience of Microsoft SQL Server, HL7 messaging standards and Integration Engines such as Rhapsody will be essential as will significant experience of working in a clinical systems integration role within the NHS.

You will continually horizon scan for advancements in technology and contributing to the Group Digital Strategy long term vision for joined up clinical applications.

You will seek innovative ways of using technology to support working practices and streamline processes within the Department, Directorate and the Trust.

For further details please see the job description and personal specification.

Working for our organisation

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

• Our Excellence Values
• Compassion
• Accountability
• Respect
• Integrity
• Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Detailed job description and main responsibilities

Key deliverables:

Providing leadership to ensure efficient, integrated and customer-focused services to all staff, supporting the team to ensure that services provided across the group are and continue to be effective, meet the clinical and business needs of the Group, and represent best value for money.

Configuration of the TIE and support for all interfacing activities. Ensuring secure and effective transmission of mission critical information between clinical and other information systems.

You will constantly review integration architecture and using your expert knowledge will implement improvement plans and lead on delivery to ensure systems are reliable and resilient, and that robust arrangements for maintenance are in place and regularly reviewed.

Creation and maintenance of an integration architecture map to manage the various system integration points during the system and upgrade lifecycle, acting as the technical expert for all integration.

Ensure effective service delivery monitoring is in place, with up-to-date dashboards for service reporting purposes.

Liaise with colleagues (such as the EPR Programme Manager, Integration Manager and EPR Integration Lead) to enable creativity and innovation around the future provision of integrated solutions in support of the Digital Strategy.

Establish key relationships within the Service Delivery Team to enable all incident and service requests to be responded to within the departments SLA’s and in line with departmental policy.

Work with the Trust’s Information Security Manager to ensure that Trust EPR systems are compliant with best practice and conform to standards expected in the security section of the IG Toolkit. Provide evidence of effective security controls for the purpose of the annual IG Toolkit Submission to HSCIC.

Support project developments that involve integration - scoping, costing, development, testing and release management of new and potentially novel solutions.

You will be a key member of the ICT change advisory board (CAB).

Lead on business cases and support longer term business planning for the implementation and strategic development of electronic patient records and diagnostic systems within the Trust.

Negotiate with external organisations over service issues where the issue may be highly complex e.g. third-party suppliers, other NHS organisations, to ensure any outstanding issues are resolved to the satisfaction of the Trust.

Collaborate with colleagues to ensure effective integration of the Clinical Applications with other systems with the aim of maximising the efficiency of the clinical workflow overall, and longer-term business planning.

You will implement and propose continuous improvements to business continuity and disaster recovery plans in relation to all integration flows supported by the team.

Champion and role model the Groups values and behaviours and support others in doing so to deliver the Group Vision and Mission successfully.

Person specification

Educations, Training and Qualifications

• Educated to Masters level education or equivalent level or equivalent experience delivering Digital services
• Formal Integration qualification
• Sufficient knowledge of the provision of health services
• Evidence of continuous personal and professional development

• ITIL Certification or relevant experience or working in an ITIL environment
• Project Management qualification, such as PRINCE II or experience of using structured project methodology
• Evidence of experience or qualification in one or more of the following SQL / SQL Server HL7 Interfaces Reporting tools (e.g. Business Objects) Windows Server Administration

Knowledge and Experience

• Professional experience providing support for TIE and integration flows
• Experience in contributing to the success of a multi-disciplinary team as effective team member
• Ability to contribute to the effective performance and budgetary management and control in Service area
• Leadership of complex digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
• Sufficient knowledge of NHS/Government policies, strategies and organisational relationships in relation Clinical Systems, to be able to advise stakeholders and develop proposals for the service area
• Advanced systems development skills and technical knowledge across the TIE and clinical systems
• Knowledge of digital healthcare standards and NHS datasets and their relationship to coding, finance, and commissioning
• Experience of contributing to the development of policies and procedures
• Change management experience
• Demonstrable knowledge of clinical risk management policies and processes
• Excellent understanding of NHS IT systems and services
• Experience of developing and executing testing plans

• Experience of working within the Agile methodology

skills

• Effective verbal and written communication and presentation skills suitable for a range of audiences
• Able to clearly manage priorities for self and contribute to those of the team
• Ability to perform well under pressure and manage unpredictable workload with conflicting priorities
• Quality focused with an innovative approach and ability to solve highly complex problems
• Have experience of administering and supporting an organisational wide IT system
• Must have a methodical, disciplined approach to working practices
• Have knowledge of, and be able to communicate effectively on complex operational requirements for effective integration management (e.g. performance monitoring etc)
• Must be familiar with hospital environment and the role of EPR Systems in the clinical and business operation of the Trust
• Ability to undertake duties effectively and to time in line with legislation, policies, and procedures
• High level of proficiency in the use of IT tools, particularly Microsoft Office

• Competence in process analysis and redesign techniques

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).

We are driven to helping you to be the best you can be.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Apply today and join the largest family in Northamptonshire.

Our Excellence Values:

• Compassion
• Respect
• Integrity
• Courageous
• Accountable

To apply for this post, scroll down to the bottom of this page and select “apply online now”.

In submitting an application form, you authorise Northampton General Hospital to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Due to the high number of applications received we are unable to respond to each application individually. If you have not been contacted within 4 weeks of the closing date you have been unsuccessful in this application.

For further information on nursing, apprenticeships, A&E or any other departments please visit our specific website or pages that are indicated on the right hand side of this advert.

Northampton General Hospital NHS Trust recognises that staff of differing backgrounds and life experiences enrich our workforce and bring different skills and knowledge. We therefore encourage and welcome applications for our vacancies from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS