[ref. z49575201] Data Analyst (Salesforce, Data Manipulation)

About Our Client

One of the UK's largest Private Equity fuelled software company. Substantial player in the technology and telecoms industry, with over 10,000 employees worldwide. Being at the forefront of innovation, providing advanced business software and solutions to their customers.

• Manage and organise data from Salesforce and other sources, ensuring accuracy in spreadsheets.
• Import, format, and sense-check data, preparing data files for account managers and customers.
• Support the back-and-forth communication between stakeholders.
• Follow established processes for quote creation, service contract decommissioning, and order creation in Salesforce.
• Identify and communicate any data anomalies to relevant stakeholders, providing clear explanations and seeking solutions / propose improvements.
• Collaborate with the Sales Support team - 2-3 days per week WFH, and the remainder at the office in central Birmingham.

• Strong MS Excel skills, including data sorting, manipulation & analysis, using formulas like VLookup.
• Strong attention to detail and communication skills, comfortable interacting with various business levels (e.g., Account Managers, Business Analysts).
• Experience with Salesforce (creating reports, contracts) or a similar CRM system.
• Ability to work autonomously and as part of a team, with experience in hybrid work environments.

• Numerous internal growth opportunities.
• The opportunity to work in a vibrant and innovative industry.
• A supportive, team-oriented work environment.
• Work-life balance policies with ability to work from home on a hybrid basis.