Senior surveyor, commercial property manager - ref. s44595123

The role

An excellent opportunity as arisen for an experienced and driven individual to join a growing and ambitious business as Senior surveyor - Commercial Property Manager in our Commercial management team based in our Central London Office.

The Commercial Management team is a fully integrated management offering based in our London offices. The team acts for a wide variety of landlord clients in the main property sectors of retail, office and industrial and also works closely with the residential portfolio management team on mixed-use buildings and portfolios.

• The chance to be part of a developing team and have input into the strategy
• It's an exciting time to join the business, as we begin a new chapter of sustainable and ambitious growth.
• The chance to progress your career with a company that really do care about you

Responsibilities

As a Commercial Property Manager, you will be responsible your own clients, managing your own portfolio of properties, spread across sector, on behalf of a number of clients and will work to support the team as necessary in other areas. You will also have the opportunity to help grow and share the management offering in line with our strategic aim to expand this service line. Your duties will include (but will not be limited to) the following:

1. Property management: ensure properties are efficiently managed. Anticipate, monitor, and resolve issues; maintain regular contact with occupiers; and seek to comply with the service charge budget
2. Health and safety: work with the Facilities Management teams to ensure the health and safety of all properties under management. Undertake regular inspections to ensure compliance with lease obligations, internal business standards, and RICS guidelines.
3. Budgeting: assist in preparing annual budgets in accordance with service charge procedures and regulations. In partnership with Client Accounting, manage and monitor expenditure throughout the year.
4. Finance management: manage and collect sums owed by occupiers relating to rent, service charge, insurance, and any other sums due under the lease.
5. Lease management: manage and monitor key lease event dates including break options, rent reviews, and lease renewals. Manage applications by occupiers under the lease, such as licences to assign, alter and underlet. Implement and develop systems to ensure applications are dealt with properly and efficiently.
6. Client management and reporting: prepare client reports. Arrange and attend quarterly management meetings and any other meetings at the client’s request.
7. Sustainable Management – To ensure that sustainable management practices are used at all times and new legalisation is adhered to

• Industry related qualification
• MRICS (desirable)
• IT Literate (Microsoft packages)
• Experience in commercial property management and client and team management
• Proven ability to manage multiple tasks, prioritise activities, and achieve desired outcomes
• Proven ability to interpret and implement policies, procedures, and legislation relevant to commercial property management / surveying
• Proven track record of effective communication with individuals at all levels
• Proven track record of manging various stakeholder relationships to get consensus on solutions
• Budgeting experience; strong financial awareness
• Experience using TRAMPS (preferred) or similar property management accounting system

• Hybrid working - to give you the flexibility you need
• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones should the worst happen
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance
• Discounted critical health insurance and more

We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.