[ref. e40081700] Ward Clerk - Mid Central Birth Suite

We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The role of the Ward Clerk within the Mid central birth suite encompasses the opportunity to work within the wider maternity and obstetric teams to provide safe, personal and effective care to women and their families.

The successful candidate will work alongside the team to undertake the responsibility of overseeing the administration duties to support the ward environment. The duties will include telephone communication with both patients and staff, the management of clerical tasks including filing and accessing case notes, alongside the continued update of computerised records and appointments.

The remit of clerical tasks is varied, and will be specific to the needs of the role.

The post will be mainly focused on providing admin support to the clinical teams, various hours will be available and this will include evenings, weekends and nights.

Main duties of the job

We are offering enthusiastic and caring individuals the opportunity to apply for a role within the central birth suite at East Lancashire Hospitals as a ward clerk within the team.

Based within maternity services, you will work in a friendly team of Midwives, Midwifery Support Workers and clinicians dedicated to the provision of high quality care for the women and babies that they serve.

The post will be mainly focused on providing admin support to the clinical teams.

As part of the multi-disciplinary team you will help to deliver the highest level of family centred care to the women, babies and their families.

The main duties of the post will include the welcoming of patients and visitors, maintaining computerised records, dealing with telephone enquiries and general clerical tasks.

Applicants should have good communication and keyboard skills and be able to demonstrate their ability and skills against all key requirements highlighted in the personal specification. Previous clerical experience is essential, with knowledge of working in a hospital setting desirable, however full training will be given on the hospital computer systems.

Working for our organisation

We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

This is a fantastic opportunity to work within a dynamic and highly motivated team who are committed to providing a high standard of patient care within an environment that is evolving to meet the needs of the women and families who are accessing Postnatal Care.

Detailed job description and main responsibilities

For more details regarding the job please see the attached job description and person specification.

Person specification

Qualifications

• NVQ Level II in Customer Care

Special Requirements

• Clear and accurate written and verbal communication at all levels of the organisation.
• Proven ability to work in a team, be supportive of team members
• Proven ability to manage priorities under pressure

Experience

• Previous Clerical experience

• Previous experience of working with the public under stressful conditions

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.

This cost is not applicable for a Volunteer post

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email [email protected] or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH