Assistant Service Manager for Urology | London North West University Healthcare NHS Trust
We are seeking a motivated and experienced manager who can bring enthusiasm and energy to the role of Assistant Service Manager within the Urology Department.
The Assistant Service Manager will work closely with the Service Manager and General Manager to ensure the effective and efficient delivery of services within the department. The successful candidate will have a proven track record of managing and leading teams in a complex and dynamic environment, with a strong sense of initiative and the ability to work independently.
You will take an operational lead for all administrative functions, with additional responsibilities, under the direction of the Service Manager.
The Assistant Service Manager will be responsible for the operational delivery of a range of functions within Urology. The key tasks are; • Managepersonalworkloadtomeetbothcorporateandpersonaldeadlines.- Prioritiseworkload in awaythatenables thedeliveryof both importantandurgent tasks.
- Manage staffanddelegateappropriate tasks,ensuringcompetenceofthestafftowhomworkisdelegated.
- Organise staffbriefingsandmeetingsasappropriate.
- Supporttheseniormanagementteaminundertakingcapacityanddemand exercises inordertobest plananddeliver services.
- Facilitatecollaborativeworkingbetweenallstakeholdersinsideandoutsideof the Directorate-thiswill includeboth clinicalandnon-clinical staff.
- Participate inthedevelopmentof a sharedvisionforthe Divisionandpromotea culturewhereallstaff understandandare involved inworkingtogether towards the achievementoftheservice andTrustobjectives
- Identifychanges thatmaybe requiredinanareatodeliver the service andactively implement thesechangeswith the supportof theServiceManager.
- Seektoworkwith a“problemsolvingapproach” in order to identifysolutionsto challenges intheservice.
- ProduceMonitor andDeliver KeyPerformance Indicators(KPI’s)andattendmeetingsas required.
- Analyseoutcomemeasures andactivitydatarelatingto service performancein relationto18weekspathways.
- Validation and pathway management of Cancer Patient Tracking List PTL
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To view the main responsibility, please see the attached the Job Description and Person Specification.
This advert closes on Tuesday 22 Oct 2024