Medical Receptionist

Job Responsibilities Administrative: To have a thorough knowledge of all Practice procedures To work in accordance with written protocols Pulling/filing of notes as necessary Filing post in medical records Fax and photocopy as requested Reception Open and close the practice according to Practice procedures Book, cancel or amend appointments for patients Handle prescription requests in accordance with Practice protocol Deal with patient enquiries Take messages and enter information onto appropriate systems Deal with test results Maintain stationary stocks in reception and GP consultation rooms Ensure reception area is clean and tidy Information Technology Registration of new patients – computer data entry and medical records Process change of address Registration of patients for online services Telephone have a working knowledge of the telephone system Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team Other Tasks general clerical or administrative duties as required The job description is not an exhaustive list of duties.

Receptionists are required to be adaptable and willing to undertake a wide range of duties within the practice. The job description will be reviewed and updated on a regular basis to ensure the business needs of the Practice are met.