Team Administrator
Job overview
We are looking for a full-time (37.5 hours) motivated and enthusiastic Team administrator with a wide range of office skills to provide administrative support to the Learning Disabilities Community Team. The post holder will be the primary point of contact for the team and will be responsible for managing enquiries that come into the service in a manner responsive to customer needs and in accordance with consent to share information.
Other duties include providing administrative support, receiving referrals to the service, managing the team's generic emails, taking minutes, post distribution, receiving and disseminating information, maintaining the electronic patient database, ordering equipment, and general administrative duties.
An English and Maths GCSE or equivalent is essential to the post, as is previous administrative/secretarial experience. In addition, excellent communication and organisational skills are also required.
A comprehensive knowledge of Windows packages is also required.
Main duties of the job
To provide the clinical team with an efficient and effective secretarial and administrative support service. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.
Part of your role will be assisting the service manager with his/her clerical and managerial duties. This will involve a high level of discretion and confidentiality as you will be interacting with sensitive patient and staff data and information.
Working for our organisation
We are delighted that you are interested in working with us here CNWL. Our Trust is an exciting place to work with a wealth of CPD opportunities available for all our staff. We work in collaboration with our Social Work colleagues and value the lived experiences of both our staff and service users.
What we can offer you:
CNWL is recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ in line with our values, and policy, and many models of our care have been adapted for use in other countries. With us, you will get:
- A Trust committed to staff personal development, with a trust wide culture change and leadership programme that has staff wellbeing at its core.
- An opportunity to work for one of the top 10 NHS employers
- Flexible working
- Variety of work
- Access to a variety of CPD opportunities
We encourage staff input and ideas in relation to moving services forward and meeting the client group’s needs.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Detailed job description and main responsibilities- Managing team's generic email
- Receiving calls and dispatching to the right professional
- Supporting the team with orders
- Managing Hpods
- Printing of documents as required.
- Order replacement toner cartridges
- Reporting any faults
Person specification
Qualifications
Essential criteria- A level or equivalent
- GCSE (A*-C) or equivalent in English and Maths
Skills & Knowledge
Essential criteria- Demonstrable knowledge of MS Word, Outlook and Excel
- Accurate data entry and typing skills – 45 wpm+
- Accurate minute taking
- Ability to create rotas
Experience
Essential criteria- Equivalent Admin work experience
- Experience of data entry using various databases
- Experience in supervising staff in their daily work
- Experience working in an NHS setting
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.