Service Desk Analyst - Lincoln - ref. g77197119
Service Care Solutions Lincoln
IT Service Desk Analyst - Lincolnshire Police
Location: HeadquartersContract: Temporary
Rate: £19.53 per hour (Umbrella)
Recruiter: Lewis Ashcroft - Service Care Solutions
Service Care Solutions is assisting Lincolnshire Police in recruiting an IT Service Desk Analyst to join their Digital Business Services team.Role Overview
As an IT Service Desk Analyst, you will be the first point of contact for IT support across the force, providing both first and some second-line technical assistance. You will diagnose and resolve issues, escalate where necessary, and ensure smooth operation of core IT systems.Key Responsibilities
- Providing remote and in-person IT support to police officers and staff
- Resolving technical issues via phone, email, and ticketing software
- Installing and configuring IT equipment and software
- Ensuring IT security policies are followed
- Maintaining documentation for troubleshooting and solutions
- Experience in an IT support role
- Strong customer service skills
- Knowledge of Microsoft Office, Windows OS, and IT infrastructure
- Ability to work under pressure and meet tight deadlines
- Full UK driving license
If you're interested in this role, contact Lewis Ashcroft at Service Care Solutions or apply now!
lewis.ashcroft@servicecare.org.uk
Service Care Solutions LtdLincoln
IT Service Desk Analyst – Lincolnshire Police
Location: Headquarters Contract: Temporary Rate: £19.53 per hour Umbrella Recruiter: Lewis Ashcroft – Service Care Solutions Service Care Solutions is assisting Lincolnshire Police...
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What's involved with this role:
Temporary IT Service Desk Analyst
Lincolnshire BL 365887
Office based
NB: Police Vacancy - only for candidates with a minimum of 3 years continuous UK address history. Please note that this vacancy is subject...