Lead Practitoner Non-Caseholding - Social Care Direct Team - ref. x91230503

Reports to: Team Manager

About Us

Join the London Borough of Barnet as a Lead Practitioner in our Social Care Direct Team. This unique, non-caseholding role offers the chance to lead and manage the team responsible for handling and directing referrals received via email. With a hybrid working model, enjoy the flexibility of working remotely for two days a week.

• Assess and prioritize incoming emails to Social Care Direct, providing notes and guidance for team action.
• Distribute emails equitably among team members to ensure efficient workload management.
• Offer support and advice to team members on email assignments to facilitate informed decision-making.
• Identify and direct appropriate processes and pathways, including reablement, telecare, OT, Care Act Assessment, safeguarding, and hospital discharge.
• Screen emails meticulously to determine their suitability for referral to Social Care Direct, ensuring compliance with protocols.

• Professional qualifications in Social Work, registered with Social Work England.
• Experience in social care practice, especially in triaging and directing referrals.
• Strong organizational skills for managing email correspondence and workload allocation.
• Excellent communication skills to provide clear guidance and support to the team.
• Knowledge of adult social care processes and pathways, such as reablement, telecare, OT, Care Act Assessment, safeguarding, and hospital discharge.
• Commitment to the council's values of caring, learning to improve, inclusivity, and collaboration.

• Competitive salary between £45,021 and £48,031.
• Hybrid working arrangements, allowing two days of remote work per week.
• A leadership role within Social Care Direct, guiding a dedicated team.
• A supportive environment focused on professional development and excellence in social care.

Application Process

To apply, please submit your CV and a cover letter addressing the essential criteria to Phil Puaca at Ackerman Pierce, .

The London Borough of Barnet is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of background or experience.