Car Parking / Cash Office Administrator

apartmentStockport NHS Foundation Trust placeStockport calendar_month 

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff.

In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).

If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

Our Values:

We Care

About each other

Our patients and their families

The communities we serve

The environment

We support them and deliver on their promises

We Respect

Each other

Our patients and their families

Our partners

We are kind and helpful, and we expect the same in return

We Listen to

Each other

Our patients and their families

Our partners

We act and learn from what we hear

Job overview

***PREVIOUS APPLICANTS DO NOT NEED TO APPLY***

The Car Parking/Cash Office Administrator is responsible for the day to day management of the car parking system and cash office service. You will also be responsible for maintaining accurate manual and electronic records of income and expenditure processed through the Car Parking/Cash Office.

Main duties of the job

A vacancy has arisen for a dynamic and pro-active Administrator to manage and control the car parking system for the issuing and renewal of car parking permits for Staff working on the Hospital Site. You will process reimbursements for patients travel expenses in accordance with official guidelines and complying with Trust Financial Instructions.

The role also involves being responsible for recording, processing and banking of all hospital income.

You will be handling a petty cash float and ordering stocks and supplies. You will be required to provide data statistics relating the Car Parking Services to the Support Services Manager and Head of Facilities in order to compile formal reports to the Trust Board.

You will be part of the Estates and Facilities Directorate based at Stepping Hill Hospital and will be required to work flexibly in order to meet the needs of the Service.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

Main Duties and Responsibilities:

  • Responsible for the day to day management and control of the car parking system and cash off service.
  • Responsible for maintaining accurate manual and electronic records of income and expenditure processed through the Car Parking/Cash Office.
  • To process all the requests received for car parking permits and scratch cards, ensuring that associated records are updated accordingly.
  • To provide and keep updated written procedures with regards to the processing of requests for car parking permits/barrier cards, scratch cards and cash office services.
  • To process reimbursements for patients travel expenses in accordance with Trust policies/protocols and Standing Financial Instructions.
  • Responsible for ensuring that all monies are receipted promptly, accurate records are maintained and all monies are banked in accordance with Trust policies and procedures and Standing Financial Instructions.
  • Responsible for ensuring the Petty Cash Float is balanced each day, reimbursement of petty cash expenditure within the Trust is appropriately authorised and processed in a timely and accurate manner, including the coding and completion of associated documents in order to adhere to Trust policies, procedures and Standing Financial Instructions.
  • Authorised key holder for the Car Parking/Cash Office safe.
  • To receipt monies from departments/wards across the SHH site, including patient’s property, ensuring floats are accurately maintained.
  • To be accompanied by a Security Officer to the Bank to deposit monies.
  • To reimburse patient monies which can involve visiting ward areas and undertaking collections from cash points around various department on the SHH site.
  • Responsible for the completion of associated documents and making ready all banking, which includes the balancing of monies for collection by the Trust’s appointed Security Company, ensuring any anomalies are resolved prior to collection.
  • Issue keys and codes to the bike sheds and changing/shower rooms.
  • To inform the Support Services Manager, Director of Estates and Facilities and Auditors immediately of any monetary discrepancies that arise within the Car Parking/Cash Office.
  • To liaise with outside Trust appointed agencies with regard to banking and security procedures, this includes the organisation of the banking arrangements to cover bank holidays.
  • Produce periodic data/performance reports as directed by the Support Services Manager.
  • In conjunction with the Support Services Manager to review/undertake Risk Assessments associated with the Car Parking/Cash Office in relation to security and fire.
  • Deal with telephone and general enquiries, ensuring that appropriate messages are relayed or action is taken.
  • To undertake any lawful and reasonable management instruction.

Communications:

  • To liaise with all levels of management, staff, visitors and external agencies by verbal, written and electronic means.
  • To liaise with Creditor Payments.
  • To undertake reception duties in relation to Car Parking/Cash office processes.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person specification

Education & Qualifications

Essential criteria
  • Good general education
  • Microsoft Office Qualification or Word and Excel Experience

Knowledge

Desirable criteria
  • • Knowledge/understanding of accounting procedures including reconciliations and balances, ledgers and coding structures

Experience

Essential criteria
  • Previous experience working with spreadsheets and databases
Desirable criteria
  • Previous experience handling cash

Skills & Abilities

Essential criteria
  • Good verbal and written communication skills
  • Accurate & pays attention to detail
  • Problem solving
  • Able to work on own initiative
  • Able to work under pressure and prioritise work to meet deadlines
  • Demonstrate good numeracy skills

Work Related Circumstances

Essential criteria
  • Flexible approach to work

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion.

Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce.

Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.

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