Customer Service Assistant
eTeach UK Limited London
Customer Service Assistant£28,325.00 - £30,378.00 per annum including London Weighting AllowanceFull-Time, PermanentWho we areUnited Colleges Group provides education to over 11,000 learners a year, including 16–18-year-olds, adults, apprentices, and students with high needs, across our five campuses and two colleges; City of Westminster College and College of North West London.
The Cockpit Theatre also forms part of the Group.With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning.
We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewardingAbout the roleThe Customer Service Assistant is a hands-on role supporting UCG’s front line Learner Services Team for the College ensuring the highest levels of customer support and information to the public, our potential students and customers, our partners and staff.
The Customer Service Assistant will be expected to provide switchboard services for the college and support pre-enrolment advice and information to ensure a smooth applications and enquiries process for current and prospective students.The successful applicant will provide administrative support for the Reception and Course Information Centre and to the Events and Lettings of the College.As part of the Learner Services team, you will maintain excellent levels of presentation in Reception and manage front-line communications for visitors to the college, positively influencing the public’s perception of the College and their choice to engage, partner and study with us.The Customer Service Assistant will;Have an NVQ Level 2 in Information Advice and Guidance (or equivalent), or a willingness to work towardsHave relevant experience providing administrative and customer service support in a busy working environmentHave a sound knowledge of operating a switchboardHave excellent interpersonal and communication skillsHave effective communication skills- both written and verbalBe able to work proactively and use initiative without supervision while also working as part of a teamIn return, the Group offers generous annual leave, a defined-benefit pension scheme, an interest-free season ticket loan, cycle scheme, free sight tests, enhanced maternity and paternity leave schemes and many other benefits.How to ApplyIf you’re ready to join a Group that has the resources to develop the talents of both students and staff, you can find more information on this role and details on how to apply by visiting our dedicated recruitment microsite.Please note that we may close the application prior to the listed date should sufficient applicants be received.The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.
The Cockpit Theatre also forms part of the Group.With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning.
We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewardingAbout the roleThe Customer Service Assistant is a hands-on role supporting UCG’s front line Learner Services Team for the College ensuring the highest levels of customer support and information to the public, our potential students and customers, our partners and staff.
The Customer Service Assistant will be expected to provide switchboard services for the college and support pre-enrolment advice and information to ensure a smooth applications and enquiries process for current and prospective students.The successful applicant will provide administrative support for the Reception and Course Information Centre and to the Events and Lettings of the College.As part of the Learner Services team, you will maintain excellent levels of presentation in Reception and manage front-line communications for visitors to the college, positively influencing the public’s perception of the College and their choice to engage, partner and study with us.The Customer Service Assistant will;Have an NVQ Level 2 in Information Advice and Guidance (or equivalent), or a willingness to work towardsHave relevant experience providing administrative and customer service support in a busy working environmentHave a sound knowledge of operating a switchboardHave excellent interpersonal and communication skillsHave effective communication skills- both written and verbalBe able to work proactively and use initiative without supervision while also working as part of a teamIn return, the Group offers generous annual leave, a defined-benefit pension scheme, an interest-free season ticket loan, cycle scheme, free sight tests, enhanced maternity and paternity leave schemes and many other benefits.How to ApplyIf you’re ready to join a Group that has the resources to develop the talents of both students and staff, you can find more information on this role and details on how to apply by visiting our dedicated recruitment microsite.Please note that we may close the application prior to the listed date should sufficient applicants be received.The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.
Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.
Freedom LeisureWoking, 23 mi from London
to the community where you live and want to help our environment, we would love for you to join our team at Freedom Leisure.
In the role of Customer Service Assistant, you will be key to supporting all of our objectives and in many ways. This will start...
Wickham Bishops, 39 mi from London
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We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where...
TescoSevenoaks, 21 mi from London
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We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you...