Clinical Support Technician - SAU Ipswich

apartmentEast Suffolk and North Essex NHS Foundation Trust placeIpswich calendar_month 

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.

The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Job overview

The Surgical Assessment Unit at Ipswich Hospital are looking for a highly motivated individual to join us as a Clinical Support Technician.

You will become part of our friendly and well-established Clinical Support Technician Team. You will provide excellent support to our medical and nursing staff in supporting the flow through our surgical assessment unit and surgical division at Ipswich Hospital.

We are looking for an individual who is keen to develop and deliver excellent clinical care. You must be motivated to drive forward and improve the services for the population of Ipswich and surrounding area. In turn, we are keen to give you the opportunity to develop your skills whilst supporting you in your career development.

Main duties of the job

In this role, you will have excellent communication skills and the ability to learn the clinical skills required to undertake a number of procedures to facilitate patient care and treatments, including venepuncture.

You will assist registered nurses in delivering high quality patient care including assisting patients to perform activities of their daily living in accordance with their plan of care.

You will assist with clinical procedures, including the preparation of the patient and equipment.

You will be a member of the core Cardiac Arrest Team and attend cardiac arrests and emergency situations.

You must be able to work well in a team and be flexible according to the day-to-day needs of the service.

You will be required to work a variety of shifts including weekends and nights. Overnight you will be responsible to the site matron.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Experience

Essential criteria
  • Currently working within the acute care hospital setting
Desirable criteria
  • Insight into critical care environment
  • Previous critical care experience

Qualifications

Essential criteria
  • Completed Care Certificate (with evidence) or willingness to complete within 3 months of post.
  • Good standard in basic education qualifications
  • Evidence of completed competencies, including professional portfolio
Desirable criteria
  • Evidence of further development
  • Willingness to undertake further study / education / development.
  • Critical Care HCA Competency Programme

Knowledge

Essential criteria
  • Awareness of needs of patients, relatives, and carers in the Critical Care environment
  • Awareness of the differences in HCA role in CCU
  • Good level of computer literacy
  • Competence in Basic Life Support

Skills

Essential criteria
  • Exemplary verbal and written communication skills with attention to accuracy and detail
  • Ability to be flexible and adaptable in response to changing situations.
  • Exemplary personal standards of conduct and behaviour
  • Reliable
  • Awareness of self-limitations, seeking guidance when appropriate
Desirable criteria
  • Ability to work in a changing and challenging work environment and in stressful situations

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.

Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.

When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.

Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document

The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.

Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due Home Office eligibility.

In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.

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