Visitor and Monument Assistant Supervisor - Museums & Galleries - EDN29963

Job Description

Place

Museums & Galleries Edinburgh

Hours: 36 per week

Would you like to be part of a team that welcomes over 500,000 visitors a year? We are looking for someone who can deliver a welcoming, memorable and enjoyable experience for all visitors and customers, ensuring that they receive the highest level of customer service at all times whilst contributing to the commercial success of the service.

Alongside normal visitor engagement duties, the successful candidate will work with the management team to ensure that front of house operations are delivered to the highest quality standards. The role will require supervision of staff on a daily basis.

Before applying for this job, it is important that you read the Job Description and Person Specification by clicking on the attachments below. These explain the job role and the type of person we are looking for.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

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