Children's Therapies Administrative Assistant - Chester-le-Street - ref. x93536215

Answering telephone calls and dealing with appropriately Registering of new patients, scanning and placing on correct waiting list Monitor delegated waiting lists within systmone and ensure discharges are completed in a timely manner Check and respond to emails received from generic email addresses and delegate duties to team members as required and follow processes as agreed To take details of any complaints and use effective communication skills to ensure that the correct procedures are followed Use e-diaries for room bookings county wide Coordinate meetings and book venues as needed Contact patients to cancel / re-arrange appointments as needed Deal with anomalies on a weekly basis and distribute to relevant staff members reporting to the Admin Team Lead Set up rotas on SystmOne Complete Cardea requests Booking of New patients from waiting lists for Children's Therapies Provide support and supervision to admin assistants To provide admin support and complete tasks To attend meetings as necessary and take minutes Collate Cqif & comment cards and input data with reports to follow Deputise for Admin Team Lead when required Cleanse waiting lists after 3/4 weeks of discharge Any other duties delegated by Admin Team Lead