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Overview of the Role

The ideal candidate will have extensive experience in property management and construction management, with strong expertise in strategic planning, financial management, and stakeholder engagement. This role involves overseeing the entire construction process, conducting due diligence on potential locations, managing relationships with external stakeholders, and ensuring all properties meet brand standards and legal requirements.

Key Responsibilities:

• Property Portfolio and Construction Management:
• Manage and oversee all elements of their property estate, including both commercial and residential properties.
• Oversee the entire construction process, from selecting contractors to managing budgets and timeframes.
• Develop and execute strategic plans for property acquisition, construction, and facility management.
• Ensure all construction projects are completed on time, within budget, and to the required standards.
• Communicate project progress and updates effectively to internal stakeholders to ensure alignment with business objectives.
• Oversee the entire portfolio of properties, including residential and commercial.
• Manage all lease renewals, rents, and rates with landlords to ensure we are getting the best value from our property portfolio.
• Conduct site visits across the estate as required.
• Due Diligence and Property Acquisition:
• Collaborate with the external acquisitions team to conduct thorough due diligence on potential locations.
• Ensure all potential locations meet brand standards, legal requirements, and operational needs before acquisition.
• Develop and manage property acquisition strategies, including site selection, financial assessment, and negotiation.
• Financial Management:
• Lead the financial management of property projects, including budget creation, tender processes, forecasting, and cash flow projections and efficiencies.
• Oversee invoice processing and final account negotiation approval to ensure cost-effective management of resources.
• Monitor and control project expenditures to ensure alignment with financial goals and objectives.
• Design Development and Approvals:
• Arrange feasibility designs and seek approval from franchisors and internal stakeholders.
• Work with external consultants to develop full drawing packs and ensure designs meet brand standards and regulatory requirements.
• Oversee the design development process to ensure all projects align with company objectives and industry standards.
• Relationship and Stakeholder Management:
• Cultivate and maintain strong relationships with landlords, property developers, property agents, and other key stakeholders.
• Represent the company professionally in all negotiations and interactions to uphold the company’s reputation.
• Act as the primary liaison for all property-related matters, ensuring clear communication and effective collaboration.
• Regulatory Compliance and Legal Coordination:
• Ensure all property dealings and developments comply with relevant regulations and industry standards.
• Work closely with legal teams to address and resolve complex real estate and construction issues.
• Stay informed of changes in property and construction law and regulations to ensure ongoing compliance.
• Oversee PPM (Planned Preventative Maintenance) and statutory compliance for the existing estate, ensuring legal and brand compliance.
• Utilities and Facilities Management:
• Manage utilities applications and oversee the ongoing management of utility services for new and existing properties.
• Handle all aspects of facility management, including day-to-day repairs, site surveys, diagnostics, small works, and capital improvement projects.
• Ensure effective management of costs, quality, and timelines for all facility-related activities.
• Project Handover and Post-Completion Activities:
• Collaborate with the Operations and HR teams, as well as construction partners, to facilitate the successful handover of completed projects.
• Conduct post-completion reviews to identify lessons learned and areas for improvement.
• Maintain detailed records of all project activities and outcomes for future reference and analysis.
• Meetings and Coordination:
• Conduct weekly meetings with external estates consultants, property agents, and legal teams to discuss new leases, lease renewals, rates, and rent reviews.
• Produce and distribute meeting minutes to ensure clear communication and follow-up on action items.
• Coordinate with internal and external stakeholders to ensure smooth execution of all property and construction projects.

Skills & Qualifications:

• Bachelor’s degree in Property Management, Construction Management, Real Estate, Business Administration, Civil Engineering, or a related field.
• Extensive experience as a Property Manager, Construction Manager, or in a similar role within the hospitality, real estate, or construction industry, preferably with HVAC experience.
• Strong knowledge of property management, construction processes, financial management, and regulatory compliance.
• Excellent negotiation, problem-solving, and decision-making skills.
• Proficiency in property management software, construction management software, and financial tools.
• Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Attention to detail and a commitment to accuracy and integrity.
• Ability to work under pressure and manage multiple projects simultaneously.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, enhanced pensions, and more.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment.
• Up to 20% bonus based on company performance.

Note: The company is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Additional pay:

• Bonus scheme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Stratford, E15 2JA: reliably commute or plan to relocate before starting work (required)

Experience:

• Property management: 3 years (required)
• Construction: 2 years (preferred)
• Restaurant/hospitality: 2 years (required)
• HVAC: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person