Digital Co-ordinator

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

All this in a vibrant workplace supported by the following staff networks.

• Cultural diversity staff network
• Disabled staff network
• LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

• Armed Forces and Veterans Staff Association
• Mind, Health and Wellbeing Community
• Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Job overview

As Digital Co-ordinator you will develop and deliver both IT and clinical systems training courses to the trusts end users. This will include designing training packages, developing course materials and training end users either on a one to one basis or in group sessions.

Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company the potential Tupe date is 1^st April 2025.

Main duties of the job

The post requires close working with the whole digital department to deliver training to a variety of staff. The successful candidate will have:

• Experience of delivering training programmes using different delivery techniques.
• Excellent knowledge of training tools and techniques.
• Able to produce high quality training products and material.
• Education to a degree level (or equivalent experience).
• Knowledge of clinical and corporate information systems is desirable.

Working for our organisation

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company. The potential TUPE date is 1^st April 2025.

Detailed job description and main responsibilities

You will develop products and materials such as eLearning, user guides and FAQ documents to assist the end user to effectively use digital solutions, corporate and clinical information systems to a high standard.

You will hold regular courses for new users, students and refresher training. You’ll also attend meetings and workshops in a supporting role to refresh the knowledge of our users.

Please find attached job description for full details.

Closing date : 16th February 2025

Previous applicants should not re-apply.

We welcome your application.

Person specification

Knowledge and Experience

• • Experience of delivering training programmes using different delivery techniques
• • Excellent knowledge of training tools and techniques.
• • Knowledge of training needs analysis and curriculum development.
• • Knowledge of using Microsoft Office is essential.
• • Ensure professional knowledge is regularly updated and keep abreast of relevant developments.
• • Understanding of the business goals of the organisation.
• • Experience of delivering training programmes using different delivery techniques.
• • Experience of using a range of Informatics solutions.

• • Knowledge of clinical and corporate information systems is desirable.

Skills

• • Able to produce high quality training products and material.
• • Proven classroom management and facilitation skills.
• • Ability to convey a range of information to an audience.
• • Ability to converse fluently, logically and confidently with a wide range of people.
• • Strong analytical, organisational and communication skills.
• • Ability to write clear concise reports, letters, minutes, packages and documents using a good standard of English.

Education and Qualification

• • Education to a degree level (or equivalent experience).

Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.