Operational Support Coordinator - Novus - ref. j78133823

apartmentNovus Property Solutions placeStoke-on-Trent calendar_month 

Operational Support Coordinator

Location: Home based role with National travel, potential to be away from home 2 nights per week whilst mobilising new contracts - Typically working Monday to Friday 37.5 hours

As a Contracts Coordinator for Novus, you’ll get to see the impact and improvements your role delivers to your customers and team every day – taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to work with a skilled and professional team, in a secure environment with long-term contracts and the opportunity to grow and learn.

With responsibility for Coordination of all administration for the Contract, material ordering in a timely manner for multiple work streams, . Ensuring everyone is working collaboratively and efficiently. The successful candidate will be client facing and have extensive knowledge of Reactive Maintenance within Social Housing environment.

Along with utilising your Contracts Coordination skills, you’ll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue.

What’s in it for you?

Attractive salary & benefits to suit you
Fleet Van/Fuel Card or Car Allowance
27 Days Hols & BH – option to buy or sell holidays
Company pension scheme – up to 7.5%
We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more….

An outline of your responsibility as a Contracts Co-ordinator

Procurement – Quotes and negotiating prices
Ensuring materials are ordered and delivered in a timely manner, for multiple work streams and a regional geography
Updating contract KPI's
Completing weekly project updates (utilising information from site managers)
Confirming completions with Commercial Team to aid invoicing
Liaising with key suppliers and creating survey schedules for kitchens, bathrooms, windows and heating delivery streams.
Creating client reports and collating KPIs.
Measuring performance and assisting with forecasting
Using Client Procurement Portals
Managing and Updating planned works on Oneserve

About You

As an experienced Contracts Coordinator you will ideally have the experience of working with Planned refurbishment contracts, within a social housing environment. This is a new role to Novus so this is a great opportunity for someone with excellent IT skills (MS Projects beneficial) to make a difference.

Our preferred candidate will be experienced, knowledgeable, be a self starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly.

A little bit about us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength.

We are a social and environmentally responsible family-owned business with a rich 127-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications.

You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.

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