Customer Service Advisor
Are you an experienced Customer Service Advisor looking for a new challenge?
Keen to find a stable, friendly new home?
If so let's chat!
At JTX Fitness, we’re on a mission to empower our customers to achieve their fitness goals from the comfort of their own homes. As one of the UK’s leading providers of high-quality home fitness machines, we pride ourselves on our service proposition, product quality, and customer-centric approach.We are entering an exciting period of product evolution, so join us in shaping the future of home fitness.
Tasks
Our peak season runs from November to January so we'll help you get up to speed in time for the big rush.
You'll have full training on our products and systems before you start helping customers via phone, email and chat. This could be a damaged machine, missed deliveries or just questions about our products.
We have detailed troubleshooting guides and a technical team to help you ensure that we always have happy customers.
Requirements
So we're keen to hear from people who are friendly and professional when dealing with customers via phone or email.
Ideally, you'll have an understanding of gym equipment already.
We are open Mon-Fri 9-5.30 and this is an onsite role based in Shoreham-By-Sea.
Benefits
We offer a great working environment within a business that really cares about customer satisfaction, working with a friendly and fun team.
Annual Bonus
25 days holiday
Pension
Staff discounts & Socials.
Get in touch for full details.
JTX will never discriminate on the basis of gender, race, colour, religion or belief, sexual orientation, disability, age, marital status, or any other protected class.