Part Time Customer Service Advisor - Brighton and Hove

About Our Client

Our client is a medium-sized organization in the Industrial / Manufacturing industry. They are based in East Sussex and have a dedicated team that ensures the smooth running of their operations. The company prides itself on a culture of respect and integrity, fostering a positive and productive work environment.

• Provide exceptional customer service over the phone and via email
• Process orders accurately and efficiently
• Resolve customer inquiries and issues promptly
• Work closely with the team to meet and exceed customer service targets
• Ensure customer records are accurately maintained
• Develop strong product knowledge to assist customers effectively
• Contribute to team meetings and training sessions
• Adhere to company policies and procedures at all times

The Successful Applicant

A successful Part Time Customer Service Advisor should have:

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to work well in a team environment
• Proficiency in Microsoft Office Suite
• Experience in a customer service role, preferably in the Industrial / Manufacturing sector
• High level of attention to detail
• Sales Ordering Processing experience.
• Office environment customer service experience.
• Experience within the Food Ingredients/Food Service Distribution sector.
• May suit someone with call center experience

• An estimated salary range of £13000 per annum (£12.5/hour)
• A rewarding role in a professional and supportive environment
• Opportunities for professional development and growth
• A positive company culture that values teamwork and respect
• Generous holiday leave

We encourage all interested candidates to apply for this Part Time Customer Service Advisor role based in East Sussex. This is a wonderful opportunity to join a reputable company in the Industrial / Manufacturing sector.