[ref. p30633324] NHS - Information Analyst
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate.Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come.To find out more, please visit https://future.cht.nhs.uk/
Job overview
The Business Intelligence Team is part of The Health Informatics Service and provides high quality information to a wide variety of end users including internal reports and external mandatory returns. Working as part of the Business Intelligence Team, the post holder’s main role will be to support the Quality and Nursing Divisional Information Team in the provision of a comprehensive information service across the Quality Division.Including the provision of high-quality information from various clinical systems to a wide variety of end users comprising internal and external reporting.
Main duties of the job- Produce, create and develop routine and ad-hoc information reports using applicable tools to manipulate Quality and Nursing data e.g. Excel/Qlik in an accurate and timely manner that support the priorities of the Quality and Nursing Division.
- To work alongside the Performance and Intelligence Lead and the Quality and Nursing team in the designing of processes and reports to enable the collection of data in line with agreed data fields/sets
- Assist in the regular review of customer’s information needs, ensuring that the information provided continues to meet these needs and informs future work.
- Expected to be in regular contact with key customers to build up supportive relationships.
- Assist in delivering high quality information in support of the improvement and performance needs of the trust
- Be responsive to changes in information requirements, where applicable ensuring effective systems and processes are in place to monitor and support these changes.
- To look at how the analysis of information can be made more effective, efficient and relevant through the application of new technologies or skills
- To work with other members within Business Intelligence Service Team and Information Infrastructure to ensure consistency of approach in all aspects of work, particularly around data standards, ensuring that activity reporting conforms / is in line with national policy.
Working for our organisation
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards.Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
Detailed job description and main responsibilities
The post holder will work alongside CHFT’s Clinical Divisions and corporate teams, developing and adapting information reporting to monitor all aspects of Quality and Nursing performance. They may also work supporting the other information teams within The Health Informatics Service including Community, Medicine, Surgical and Family and Specialist Services.Primarily the post holder will support and deliver the information needs of Collaborative Leads, Nursing leads, General Managers, Operational Managers, and the Executive Director for Nursing. This role will involve the formation of strong effective working relations with relevant staff, along with colleagues in service development and service improvement.
Person specification
QUALIFICATIONS / TRAINING
Essential criteria- Educated to Diploma standard or equivalent experience
- Completion of the Microsoft Office Skills Training (MOST) or equivalent knowledge
- Evidence of continuing professional development
- Willingness to develop knowledge and skills including attendance on relevant training courses
- Degree
- Completion of Information Government training
- Attendance of Medical Terminology course
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential criteria- Experience of working in or for the NHS alongside clinical and non-clinical teams
- Experience of managing or using information
- Proven ability to create and produce high quality reports using a range of Microsoft Office programs and tools. In particular the post holder will need to be fully conversant with Microsoft Excel.
- Knowledge of clinical and non clinical information systems
- Proven ability to handle numbers and to provide complex and sensitive information from system databases.
- Able to collate, analyse and interpret complex numerical and written information from datasets
- Analyses and interprets complex facts/situations/queries.
- Awareness of NHS IM&T Strategy.
- Awareness of information governance standards associated with information systems
- Knowledge of Qlikview and KP+ design
- Experience of working with Nursing and Corporate Information
- Experience of working as part of a team
- Experience of the business needs of the Health Informatics Service customers
- Awareness of patient flow and clinical pathways
- Awareness of the CHFTs Improvement programs
- An understanding the use of analytical methods for service improvement and evaluation i.e. SPC charts
- Knowledge and experience of other Microsoft packages including forms, power automate and powerpoint.
COMMUNICATION AND RELATIONSHIPS
Essential criteria- Be personable and articulate
- Plan own workload which may require adjustment due to interruption/changing priorities
- Ability to produce work to a high quality and attention to detail with a systematic approach – accuracy essential
- Ability to change tasks at short notice and manage potentially frequent interruptions
- Be enthusiastic and committed
- Good organisational skills to produce reports to deadlines, requirement to have good time-management skills and able to handle different tasks at the same time
- Be able to concentrate for prolonged/ongoing periods of time
- Ability to work in teams and on own initiative
- Flexible and adaptable approach
- Ability to cope with difficult and stressful situations and to work under pressure
- Leadership orientation
- Excellent interpersonal and communication skills including persuasion and motivation
- Able to deal with customers – including the use of tact, diplomacy and negotiation.
We take pride in the diversity of our workforce that’s why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers.These references will be requested before you are issued with an unconditional offer of employment letter.
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff).You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
If you have any questions please contact [email protected] for assistance.