Billing Operations Specialist - London

Billing Operations Specialist

• Salary to £60,000
• 09:30-17:30 working hours
• Hybrid working (3 days in the office / 2 days remote)
• Excellent employee benefits to include 25 days annual leave and discounts of up to 25% on annual memberships at gyms throughout the UK!

This role reports into the Senior Billing Manager and is responsible for supporting the enforcement and improvement of policies and procedures within the billing and collections departments to ensure compliance with client specifications, while maintaining high-quality customer service.

Billing Operations Specialist Key Responsibilities:

• Assist attorneys, secretaries, and the billing and collections departments with billing processes, services, and procedures to ensure accurate and timely billing
• Summarise Client Outside Counsel Guidelines from a billing perspective and collaborate with Pricing and Project Management to manage the outside counsel guideline process
• Develop and maintain an in-house counsel guidelines database for the Billing team’s reference to ensure client-compliant billing
• Partner in overseeing compliance-related projects relating to clients and collaborate with the Conflicts department to ensure matters have all required information for proper matter setup
• Act as liaison with the Pricing team to ensure proper rates are allocated to the correct client matters
• Collaborate with the e-billing manager to ensure all rate amendments are uploaded timely and accurately in the clients’ time billing portals
• Support the Billing Compliance team, including employee development, training, and reviews

Billing Operations Specialist Skills & Requirements:

• 3-5 years law firm billing experience (supporting billing and collections staff and creating billing and collections compliance policies and procedures)
• 2-4 years of experience in reviewing and editing legal invoices to ensure compliance with client outside counsel guidelines
• Proficiency in MS Office and Aderant Expert and strong knowledge of Excel is required
• Knowledge and application of tax requirements for Europe & Asia
• Knowledge of and adherence to accounting regulations for solicitors & law firms