PA Senior Account Director

apartmentM+F Health placeLondon scheduleFull-time calendar_month 

About you

Our Senior Account Directors lead the account teams, are a pivotal part of the business and the future of the agency. They help devise strategies to help solve our clients’ challenges and are responsible for leading the teams and implanting the plans agreed.

They are client-focussed and performance-driven; always thinking about ways to amplify and improve the work delivered, and ways to increase profitability and growth through new business and upsells. As leaders, they are striving to maintain an engaged and motivated team, who deliver great work whilst developing their experience and skills at the agency.

Sector intelligence and understanding

Your ability to counsel clients is a key part of the role and, as such, we would like our Senior Account Directors to keep up the following knowledge and skills:

  • Knowledge of key milestones, news and developments in the health and wellbeing sector.
  • Having, and sharing, a thorough understanding of health policy.
  • Ability to communicate the implications of milestones/news/developments and provide clients with counsel and advice on them.
  • Sharing of relevant information to the team; including training/development opportunities and related skills-based and sector-based intelligence.

Responsibilities

In your role, you will:

  • Proactively drive great standards across all the work that you do, and you are responsible for – from account work to new business and through your agency and wider industry initiatives.
  • Lead the development of proposals for clients; take a leading role in shaping how the ideas and strategy are created, clearly delegate tasks, and take ownership for delivering high quality content.
  • Build and oversee account plans, and ensure they are delivered on time, and on budget with the support of the respective account teams.
  • Take ownership for, and lead, relationships with senior clients and be their ‘go-to’ for strategic counsel.
  • Manage, and support more junior members of the team; proactively seek out opportunities to develop those you line manage and champion them to the wider business.
  • Identify relevant training for team members and lead M+F Masterclass sessions internally.
  • Pursue, and take an active role in organic growth with your client base – seek out opportunities to grow the stakeholders within the organisation, consider integrated offers and take opportunities to the Leadership Team.
  • Pursue, and take an active role in new business growth within your own network and as a key part of any new business team you join.
  • Develop strategies and key materials for new business, and organic growth opportunities and actively participate in the pitching process.
  • Be active, and vocal, in collaborating and contributing to all stages of the new business process – input into and lead research, drive new creative, be ambitious about the ideas we can present as an agency.
  • Lead on financial management of accounts, ensuring timely invoicing, monthly income recognition and client and project budgeting.

Contribution to the agency, and the industry

We re looking for someone who will:

  • Play an active role in the agency as a whole; contribute to our marketing efforts, our culture and our success and happiness as an agency.
  • Identify, and activate, ways in which you can contribute to our purpose of making a significant and positive impact on the health and wellbeing of the UK. This could be – for example - through working as a champion, or supporting our champions’ work in sustainability, wellbeing, or D&I.
  • Consider, and activate, ways to contribute to the wider industry. This could be – for example - through the work of the PRCA, contributing to events, blogging or through joining industry groups.

Benefits

What We Offer:

Alongside a competitive salary and pension plan, M+F offer a range of benefits to make working life the best it can be. These include:

  • 23 days holiday (rising to 26 with service) + Self-Care Day + Seasonal Shutdown days x 3 at Christmas
  • Flexible Fridays (leaving at 4.30pm) + Summer Hours (early finish June, July and August)
  • Quarterly socials (recent examples include Flight Club and the Traitors Experience) + Company Away Day
  • Juno Wellbeing Points - Juno is a platform which gives employees access to 100s of staff wellbeing perks and benefits. All staff are entitled to Juno points which they accrue every month and can spend on a range of benefits which suit them.
  • Bupa Health Cash Plan
  • Enhanced Maternity and Adoption Pay, Enhanced Paternity Pay and Shared Parental leave
  • Free weekly breakfasts, office snacks, regular office lunches and more!

Equal Opportunities

M+F Health is committed to being an equal opportunities employer that values diversity within the company and throughout our recruitment processes. Our aim is to be open and inclusive organisation that creates a culture that encourages and celebrates difference.

We welcome applicants of all backgrounds, particularly those from minority and under-represented groups. We do not discriminate on the basis of age, disability, gender, gender reassignment, marital status, pregnancy, maternity, race, religion or belief, or sexual orientation.

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