Front of House Concierge

apartmenturbanbubble placeManchester calendar_month05/10/2024

Role overview

Salary: £25,000 - £27,500 (pro-rata) Hourly rate of £11.14-£12.26
Location: Queen Street
Hours: 31 hours (need to be fully flexible over 7 days)

Contract: Permanent

Role Summary:

Based at our luxury residential developments you will form part of the facilities team as the face of the development, providing

first class support for our residents!

What do we offer?

Enhanced annual leave, plus days off for occasions like your birthday, or when you buy your first home. At ub we believe family

comes first!

Enhanced family leave policies, cycle to work scheme, enhanced sick pay.
Employee Assistance Program and wellness workshops.
Much much more!

Life at UB!

We are a social bunch here at urbanbubble, we love Birthdays, Welcomes, Summer BBQ’s, Christmas Parties, away days & Pet Lovers

Fridays!

What will you do?

To be available to residents at all times, or ensure proper ‘signposting’ when away from the desk.
To personally keep on top of cleaning, to maintain the highest standards of communal areas.
To personally deal with any maintenance issues and problems identified out of hours.
Support with any viewings as and when needed if required
Parcel Management: to be responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all

parcels/registered mail in line with the company procedure.

To provide utility meter reading for all properties as and when required.
To give a clear and concise handover at the end of the shift to any follow-on team members, highlighting any events that have

occurred and make follow-on staff aware of any forthcoming events.

To manage car parking to ensure everything runs smoothly.
Key Management: to issue keys only to correct personnel/residents whilst recording the signing in and out of keys in line with

the company procedure.

To co-ordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection,

deliveries, repairs and maintenance.

To complete bin rotation on a regular basis
Building Patrols, CCTV Monitoring & Safety Checks.

What are we looking for?

Previous experience high quality front of house/concierge service of a residential property or hospitality environment
Customer service experience, including dealing with difficult situations.
Excellent written and verbal communication skills.
IT skills to support the use of Microsoft office packages including Word, Excel and Outlook as well as other systems knowledge

such as databases or booking systems.

A confident lone worker able to handle situations effectively.

We’re not your usual property company. We’re the North West’s leading property management agent.

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to
our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for
bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst

unleashing your true potential. So, what do you say – interested?

urbanbubble requires people who are professional, hard-working, innovative, passionate, who are effective in their roles and who

truly engage with the customer

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during

the recruitment process.

electric_boltImmediate start

[ref. y87086421] Front of House Concierge - Night

apartmenturbanbubbleplaceManchester

Role overview We are looking for an amazing Front of House Night Concierge to join the team at North & West Tower, The Residences in Manchester! You will act as the face of our brand new development with residents and visitors, displaying...

check_circleNew offer

[ref. a68503524] Home Group - Housing Concierge

apartmentHome Group LimitedplaceLeeds, 38 mi from Manchester

Supported Housing Concierge – Waking nights Leeds, West Yorkshire Permanent - Full Time (37.5 x hpw), rota working Salary: £23,464 per annum (£12.00 p.h.) Plus, great benefits including Health Cash Plan Home, a place where you belong Are you...

local_fire_departmentUrgent

Female Concierge

apartmentStrongGuard Security UK LTDplaceSheffield, 34 mi from Manchester

female concierge personnel in Sheffield. The concierge officer will be working on duty alone and responsible for providing a first-class reception service, whilst ensuring the health, safety and security of the building, residents, contractors...