[ref. a68503524] Home Group - Housing Concierge

Supported Housing Concierge – Waking nights

Leeds, West Yorkshire

Permanent - Full Time (37.5 x hpw), rota working

Salary: £23,464 per annum (£12.00 p.h.)

Plus, great benefits including Health Cash Plan

Home, a place where you belong

Are you a natural night owl who thrives when the world is sleeping? If you are energised by the idea of staying active through the night and making a real different to people's lives, we want you to join our team. At Home Group we are on the lookout for passionate and proactive Housing Concierges to help keep our customers, some who have quite complex care needs, safe and our services secure.

Typical shift as a Housing Concierge

As a supported Housing Concierge you will be the first point of contact for our customers ensuring their safety and security throughout the night. You'll play a vital role in creating a welcoming and supportive environment. Whether it's managing the health and safety of the building or responding to emergencies, every shift will create new challenges and the opportunity to make a positive impact.

• Managing health and safety, patrolling the building, ensuring fire doors are secure and the building is safe for our customers.
• Responding swiftly to any situation, using your quick thinking and problem solving skills to keep everything running smoothly.
• Helping to maintain a clean and pleasant environment, so you don't mind picking up a mop or broom when needed.

You'll go home each day knowing that you have helped change our customers lives for the better, working for one of the top ten Great Place to Work in the UK.

• Calm under pressure with great communication skills
• You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too.
• You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.
• A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join our Manager Lucy and our housing and care team. we’re super passionate about what we do!

• Working 37.5 hours per week on a rolling rota
• 21:30 and 08:00
• Although you’ll work nights / lone work, we do get together regularly, in the daytime for training and team meetings.
• Able to use technology to monitor CCTV, update records.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk