Admin officers -asap start

We are currently recruiting for AO's based in Belfast city centre . The successful candidates will be required to start once the vetting paperwork and ANI completed.

Hours of work: Full time 37 Hours per week

Post is based on an 8am to 8pm working pattern Monday to Friday and a requirement to work every fourth Saturday 9 am - 5 pm

Rate of pay: £12.59 ph

Key Responsibilities:

• Take ownership, action and case manage all activities ("To-Dos" and journal) within Claim such as change of circumstances, payment deductions and all associated administrative functions for your caseload, which includes handling telephony and notifying colleagues where appropriate.
• Put in place and maintain Northern Ireland Payment Flexibilities where necessary.
• Assist and coach claimants in creating and maintaining their online claims
• Manage payments accurately in each assessment period, action returned payments, stop issued payments which have not yet been paid, replace 5 payments where necessary and process the payments of arrears / underpayments.
• Maintain the security and integrity of claimant information through appropriate use of IT, adherence with identity verification, Data Sharing processes and system security protocols.

Sickness/Absence:

Due to the nature of the training, full attendance is important during the training period, noncompliance may lead to your assignment being ended early. Emergency leave will be considered on a case-by-case bases.

This is a long-term assignment, successful candidates will remain office based for the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance.

Essential Criteria applicants must have:

• five GCSE/GCE passes (at A, B or C) with Maths and English.

• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.
• Proven ability to use own initiative.

Please send your CV via the link or email

RecCoBelfast