Support Medical Secretary - ref. q41242723

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Job overview

The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably experienced Support Medical Secretary to support the Respiratory Service.

The successful candidate will be required to work on their own initiative and demonstrate excellent typing skills, have a flexible approach and excellent communication & organisational skills.

Working days to be decided at interview.

Main duties of the job

The main purpose of this role will be to provide secretarial and administration support such as audio typing, undertaking mail and filing duties, tracking patient records, managing patient pathways by following RTT guidelines, and liaising with patients, relatives/carers and external partners on a daily basis.

A good understanding of the principles of Referral to Treatment is also required and an empathetic approach to customer care, therefore an excellent telephone manner will need to be demonstrated.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

• RSA/OCR Stage III or equivalent in word processing
• Good standard of education

• Knowledge of medical terminology

Experience

• Experience of working in an office environment

• Previous Medical Secretary experience

Abilities

• Ability to communicate with staff at all levels; Excellent organisational skills; Excellent telephone manner

• Communicate in Welsh

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.